Hello Softinn PMS users. In this video, you will find out how to check out a guest after the reservation has missed the supposed check-out date in Softinn PMS. Scenario : Imagine that you notice Leo’s reservation is still in the In-House Guest list status even though he has physically […]
Run Homestay Like A Pro With These 4 Tips
Running a vacation rental or homestay business may sound pretty simple, but not every time hosts will be blessed with cooperative, kind guests that leave them headache free. More often than not hosts have to deal with all sorts of unpleasant situations involving their guests. Just like the saying better […]
7 Cleaning Tips and Tools
Have anyone of you come across an experience with entering a homestay while being shocked about the condition of the house, which is upsetting and appaling? Dusty carpet, leaking pipes, clogged toilets… all of these are definitely a no-no for guests and would probably drive away them to come again. […]
10 Tips To Increase Your Homestay Bookings
Homestay and vacation rentals are now in trend in the travel industry for the past few years. This is most likely due to a homestay that can accommodate huge families and offer ample facilities to travellers. Besides, they also seeking a more homey and cozy accommodation or in short, a […]
Softinn Extranet – Tips, Tricks and Starter Guide
If you are new to Softinn Extranet, you have come to the right page. Below are all the important links we put together to get you started on how to fully utilize Softinn Extranet as well as some tips and tricks on how to improve your hotel, homestay business. Starter Guide to […]
Setup Rate Plan & Room Mapping for Direct Booking Engine
Hello Softinn Booking Engine users. This video is applicable to our BE user who subscribed to Rate Plans feature as an Add-On. Now, you can set up different rate plans for your hotel direct Booking Engine. With this, it allows you : Let’s check out this video to find out […]
How to Check-Out A Guest From the Guest Departure Page
Hello Softinn PMS user. We have made the process of check-out a guest easier with the new check-out flow on the Guest Departure page. From this Guest Departure page, you could directly : Collect payment Refund payment Refund security deposit Generate receipt Search for guests, and Export the list in […]
Getting Started Guide: Property Management System (PMS) for Hotel
Hello Hotelier. Thank you for subscribing to Softinn Property Management System (PMS)! 🙂 Softinn PMS makes work easier for your front desk and reservation officers from handling booking reservations, guest check-in/check-out, billing, housekeeping, to reporting. We have compiled this 1-page Getting Started Guide helping you to navigate around Softinn PMS […]
Getting Started Guide: Property Management System (PMS) for BnB Management Company
Hi BnB Management Company. Thank you for subscribing to Softinn Property Management System (PMS)! 🙂 Softinn PMS allows you to manage BnB properties that are under your management. You could use Softinn PMS in grouping your properties, creating service contract, creating reservations, handling check-in & check-out, handling housekeeping & maintenance, […]
Grow Big in 2020: Optimizing Your Hotel’s Online Distribution @ Malacca
Thank you to all that had taken time to attend our sharing on Hotel Direct Booking Strategy & Digital Marketing Strategy for Hotel that was held on January 15th, 2020 at Dreambase Coworking, Malacca. Softinn’s Grow Big in 2020 event aims to provide hoteliers to gain insights into the latest […]
