How Hotel Creates Group Reservation in Softinn PMS (Old Reservation Form)

Let’s imagine that your Hotel received a group tour reservation of 5 people for 3 rooms. 2 units of Deluxe Room & 1 unit of Queen Bed Room.

Check out the video & guidelines below to find out how to create Goup Reservation in Softinn PMS :

Steps to Creates Group Reservation in Softinn PMS:

Follow the guidelines below:

Step 1 : Go to Softinn PMS

Step 2 : Select the correct property

Step 3 : Click ‘Reservation‘

Step 4 : Click ‘Add New Reservation‘

Step 5 : Select the correct check-in and check-out date

Step 6 : Select the booking source

Step 7 : Insert the Main Contact of the Group Reservation. It can be individual or under a Company’s name

If the company/individual was your existing client, you can search their name on the search bar
If the new company/individual, click ‘Add New Company‘ to create an account for the company/individual

Step 8 : Update the company/ guest contact details, for future references. Click “Next” button

Step 9 : Under Rooms section, add the requested room types for the group tour

Step 10 : Select the Room Number

Step 11 : Select the correct no. of guests

Click ‘Guest Details‘ to update the guest details
Insert the guest name
If the guest was your existing guest, search the guest name from the Search Bar
If he/she is a new guest, click ‘Add New Guest‘ to add to the record

Step 12 : Select the Rate plan or you can add the daily rates manually

Step 13 : Check the box for taxes, if applicable

Step 14 : Click “Add This Room” button

Step 15 : Click ‘Duplicate Room‘ button to copy another reservation for the same room type

Step 16 : Proceed to add another reservation for the different room type

Step 17 : Un-check ‘Follow the general check-in/out dates?’ if the sub-reservation has different check-in or check-out date from the Group

Step 18 : Once done, click ‘Save Reservation‘

Note :