Hello Softinn PMS users! Imagine that you have a reservation for a walk-in guest who had paid a Refundable Security Deposit upon check-in.
During their stay in your hotel, there is damage in the Room and the charges are to be borne by the guest.
You can use the “Use to Pay” button to offset the room damage charges with the security deposit in hand that was paid by the guest.
Check out this video to learn how to use the “Use to Pay” button to offset any charges in Guest Folio with Security Deposit in Hand :
Steps to Use the “Use to Pay” Button in Softinn PMS Guest Folio:
Follow the guidelines below:
Step 1 : Login to Softinn PMS.
Step 2 : Select the right property
Step 3 : Click ‘Reservation‘
Step 4 : Go to the Reservation that you’ve created for the guest
Step 5 : Click ‘Guest Folio‘
Step 6 : To add the charges for the damage done by the guest, Click ‘Misc./Others‘ to add the Damage in-room charges
Step 7 : Click “Security Deposit” tab
Step 8 : Click ‘Use to Pay‘ to offset the payment for Damage in Room charges
Step 9 : Insert the correct amount
Step 10 : Insert Remarks, if any
Step 11 : Click ‘Transfer Deposit‘
- Yellow Triangle icon referring the deposit is not refunded yet
Hope this video helps you to understand the function of the “Use to Pay” button in Guest Folio 🙂