February arrives with celebration, renewal, and fresh opportunities as we welcome the Lunar New Year. 🧧🐉 As hotels prepare for one of the busiest travel seasons in the region, we’re excited to kick off the month with meaningful updates designed to help you capture more bookings and deliver a smoother guest experience.
In the spirit of Chinese New Year, we’re inviting selected hotels to test our brand-new booking engine — a major milestone that reflects our vision for the future of direct bookings. To make the launch even more exciting, we’ve introduced a lucky draw campaign for both hotel guests and participating hotels, rewarding those who book through the new booking engine and those who support this new chapter with us. 🎊🎁
As always, our team continues to refine and improve the platform behind the scenes, ensuring better performance, reliability, and results for your hotel as the year gains momentum.
📌 Note: This post is updated on a weekly basis throughout the month as we roll out new features and fixes. Check back regularly to stay up to date with the latest improvements.
PMS
New Features
Improvements
Bug Fixes
- Fix a bug that prevent collection summary report not showing 12-12 for the opening and closing times in All Shift mode
Channel Manager
New Features
Bug Fixes
Booking Engine
Starting February, both hotels and guests are entitled to win a lucky draw (RM 50 Gift vouchers). Guests who are eligible will be automatically enrolled. Whenever the guests win, the hotels they booked and stayed at also win. Gift vouchers like Lazada cash voucher, Shopee cash voucher, Grab cash voucher, Zus cash voucher will be given away. For more information, please visit the “Book Direct & Win” campaign landing page.
New Features
- The lucky draw campaign is now on BE
Improvements
- Disable the change status button for cancelled bookings
Bug Fixes
- Fixed the remove demo hotel feature. Should now use an azure function to actually remove the hotel now
- Corrected the handling of Business Logic Exceptions to display the message properly on the Consolidated EInvoice page
FATboy Hotel Kiosk
New Features
- Added support to the locker system and pin-based lock. The kiosk will issue the locker pin. It will support both desktop and kiosk modes. This feature enables the kiosk to work with a physical metal key, a pin lock (e.g., Igloohome), and a locker system.
Improvements
Bug Fixes
CMS (Content Management System)
Bug Fixes
Account Portal
New Features
Improvements
Bug Fixes
- Users that have logged into portal and accepted notifications can now be deleted from v4 Extranet
API
New Features
Improvements
Bug Fixes
✅ Wrapping Up
That’s all for Feb 2026! We hope these updates make your day-to-day operations smoother and help you serve your guests better.
👉 Got feedback? Reply to this post or reach out through our support portal—we’d love to hear from you!
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