Getting Started 21 Articles
- Where to Download Subscription Invoice / Receipt From Softinn Extranet
- Setup Direct Booking Contact on Softinn Extranet
- How to Subscribe to Softinn Hotel Plan (14-days Free Trials)
- How to Subscribe to Softinn Homestay Direct Booking Plan
- How to Edit Room Details on Softinn Extranet?
Advanced Topics 14 Articles
- Gold & Silver Plan Subscriber: Install Book Now Button on Your FB Page
- How to Reload Rack Rate for Next Year on Softinn Extranet?
- How to Manage Discount For Certain Dates
- Receive Multiple Booking Requests? Which Should You Respond to?
- How to Reject a Booking Request (BR) ?
Softinn PMS 24 Articles
This part of knowledge base serves as learning center for Softinn PMS users.
- How to Edit Guest Details in PMS
- How to Setup Room Type & Add Room Number to Each Room Type in PMS (For Existing Softinn BE Merchant)
- Where to View Tourism Tax Report in PMS
- How to Design Your Own Official Receipt in PMS
- How to Setup Booking Source in PMS
Softinn BE Guest 5 Articles
Softinn provides system to hotel, resorts, and homestay, including Booking Engine (BE). This part of knowledge base is built for Softinn BE Guests who book through Softinn Booking Engine. The articles and video guides here are meant to assist our BE guest when it comes to their booking related request such as Change of date, Cancel of booking, and etc.
- How to Make Instant Booking on Letsgoholiday.my
- How to Send Booking Request on Letsgoholiday.my
- How to Request Receipt / Invoice Upon Check-out
- How to Cancel Your Booking
- How to Modify Your Booking Check-in Date
Versi Bahasa Malaysia 36 Articles
- Topik Asas 16 Articles
- Softinn Guest 3 Articles
- Topik Profesional 11 Articles
- Pengurusan Akaun Extranet 6 Articles
- Langkah-langkah untuk Mendapatkan Resit / Invois
- Cara Menetapkan / Mengemaskini Tempoh Minimum Untuk Bermalam (Min. Night Setting)