Getting Started 22 Articles
- How to Upgrade to Homestay Direct Booking Plan?
- Where to Download Subscription Invoice / Receipt From Softinn Extranet
- Setup Direct Booking Contact on Softinn Extranet
- How to Subscribe to Softinn Hotel Plan (14-days Free Trials)
- How to Edit Room Details on Softinn Extranet?
Advanced Topics 14 Articles
- Gold & Silver Plan Subscriber: Install Book Now Button on Your FB Page
- How to Reload Rack Rate for Next Year on Softinn Extranet?
- How to Manage Discount For Certain Dates
- Receive Multiple Booking Requests? Which Should You Respond to?
- How to Reject a Booking Request (BR) ?
Softinn PMS 30 Articles
This part of knowledge base serves as learning center for Softinn PMS users.
- Where to View Occupancy Report on PMS
- Where to View Activity Log Report on PMS
- Where to View Daily Summary Report in PMS
- How to Extend Room Nights for Guest in PMS
- How to Close & Reopen Multiple Rooms for Maintenance or Cleaning in PMS
Softinn BE Guest 6 Articles
Softinn provides system to hotel, resorts, and homestay, including Booking Engine (BE). This part of knowledge base is built for Softinn BE Guests who book through Softinn Booking Engine. The articles and video guides here are meant to assist our BE guest when it comes to their booking related request such as Change of date, Cancel of booking, and etc.
- How to Contact Homestay Owner Directly on LetsGoHoliday.my
- How to Make Instant Booking on Letsgoholiday.my
- How to Cancel Your Booking
- How to Modify Your Booking Check-in Date
- How to Request Receipt / Invoice Upon Check-out
Versi Bahasa Malaysia 36 Articles
- Topik Asas 16 Articles
- Softinn Guest 3 Articles
- Topik Profesional 11 Articles
- Pengurusan Akaun Extranet 6 Articles
- Cara Menetapkan / Mengemaskini Tempoh Minimum Untuk Bermalam (Min. Night Setting)
- Langkah-langkah untuk Mendapatkan Resit / Invois