-
Softinn Portal 34 Articles
Softinn Portal is the entry-point to set up your account, manage users, roles, and your subscription.
- Users 3 Articles
- e-Invoice Setup 1 Article
- Payment Gateway 10 Articles
- Photos 1 Article
- Amenities & Facilities 1 Article
- General Information 3 Articles
- Room Tag 1 Article
- PMS Tax 1 Article
- Room Type 8 Articles
- Getting Started Guide: Softinn Account Portal
- Understanding Permissions in Manage Roles
- How to Edit the Room Type Amenities & Facilities for BE Listing on Softinn Account Portal
- How To Assign Roles For Users to Access Softinn Task
- How to Configure Permission For The Existing Roles to Access Softinn Task
-
Softinn Extranet 73 Articles
This part of the knowledge base serves as a learning center for Softinn Booking Engine V5 users.
- Rate & Availability 3 Articles
- Customize Booking Engine 11 Articles
- Room Price 6 Articles
- e-Invoice 2 Articles
- Room & Allotment 2 Articles
- Extranet Setup 3 Articles
- Payment Gateway 3 Articles
- Merchant Payout, Reports & Billings 6 Articles
- Extra Tools & Info 12 Articles
- Guides for Your Direct Booking Guests 6 Articles
- BE Inventory 3 Articles
- Discount & Promo Code System 8 Articles
- Booking 6 Articles
-
Softinn PMS 202 Articles
This part of the knowledge base serves as learning center for Softinn PMS users.
- e-Invoice 3 Articles
- PMS Setup 26 Articles
- Rates 4 Articles
- PMS Reservation 52 Articles
- Group Reservation 23 Articles
- Guest Folio 9 Articles
- PMS Inventory 9 Articles
- Calendar & Room Status 10 Articles
- Pre-Arrival Web Check-In 5 Articles
- Advance Deposit 2 Articles
- PMS Reports 28 Articles
- Customer Details Maintenance 4 Articles
- Housekeeping & Maintenance 7 Articles
- BnB Management Module 9 Articles
- Integrations 2 Articles
- Softinn URL Service 1 Article
- PMS Payment Gateway 3 Articles
- Getting Started Guide: Property Management System (PMS) for Hotel
- Getting Started Guide: Property Management System (PMS) for BnB Management Company
- How to Stop Sell On OTA using Softinn Channel Manager
- How to Handle a Change of Room Type During a Guest’s Stay
- How to Swap Rooms Between Two Reservations on the PMS Calendar
- How to Close a Room on the PMS Calendar
-
Softinn Channel Manager 36 Articles
A centralized login to manage both your PMS & Channel Manager.
- Room & Rate Plan Setup 6 Articles
- Mapping 20 Articles
- Inventory 4 Articles
- OTA Reservations 5 Articles
-
Softinn CMS 17 Articles
Manage & Update your hotel website content with minimal IT knowledge needed using Softinn CMS.
- CMS Login & Dashboard 2 Articles
- Hotel 2 Articles
- Pages 6 Articles
- Marketing Tools 2 Articles
- Photo Gallery 1 Article
- Guest Reviews 1 Article
- Developer Tools 2 Articles
- How to Add a Chat Box to Your Hotel Website in Softinn CMS Using HTML (New Version)
- Getting Started Guide: Content Management System (CMS)
-
Softinn Hotel Kiosk (FATboy) 21 Articles
Go contactless with Softinn Hotel Kiosk. Our kiosk can be on hybrid mode with vending machine service.
- Kiosk Setup 11 Articles
- Reservation Handling 5 Articles
- Contactless Booking 4 Articles
- Getting Started Guide: Softinn Hotel Kiosk App (FATboy)
- How to Perform Settlement Using FATboy Kiosk
- How to Charge the Guest using the Pre-Authorized Payment?
- How to Switch Kiosk Display Modes
- How to Release Guest Pre-authorized Payments
-
View all
Softinn API 1 Article
Softinn API is an application programming interface for the hotel to extend its ecosystem through 3rd party apps. | <a href="https://blog.mysoftinn.com/">Back</a>
-
Versi Bahasa Malaysia 2 Articles
- Topik Profesional 2 Articles
Knowledge Base
One-stop knowledge center for Softinn users
About Softinn
Softinn builds the next-generation hotel management system for boutique hotels in the Asia Pacific. To learn more, visit www.mySoftinn.com
Latest Videos on YouTube Channel
- Want to Check Your Hotel's Performance Without Being at the Hotel?
- Want to Stop Spending Hours Updating Booking and Room Status Everyday?
- How to Get More Guests from China?
- Want a Self Check-In Kiosk but Still Using Traditional Keys? Watch This #hotelmanagement #hotelpms
- A Secret Big Hotel Won't Tell You