Softinn Knowledge Base

Softinn PMS 113 Articles

This part of knowledge base serves as learning center for Softinn PMS users.

Softinn Extranet 73 Articles

Softinn Extranet serves as the backbone to all Softinn product. It is the main place for our prestigious subscribers to edit property details, update calendar and availability, manage promotion campaign, obtain guest contacts, and many more. From Extranet our subscriber can reach out to Softinn Property Management System (PMS) & Softinn Content Management System (CMS), if they subscribe to it.

Softinn Channel Manager 16 Articles

Softinn Channel Manager is used to truly maximise your room inventory and revenues with smart distribution channels.

Softinn Hotel Kiosk 17 Articles

Softinn Hotel Kiosk is a gateway that connects your hotel hardware like room key encoder, MyKad reader, passport scanner, etc. For those who subscribe to the vending machine service, this app can be switch to "Kiosk Mode" to allow guest check-ins.

Softinn CMS 17 Articles

Softinn BE Guest 6 Articles

Softinn provides system to hotel, resorts, and homestay, including Booking Engine (BE). This part of knowledge base is built for Softinn BE Guests who book through Softinn Booking Engine. The articles and video guides here are meant to assist our BE guest when it comes to their booking related request such as Change of date, Cancel of booking, and etc.

Versi Bahasa Malaysia 37 Articles

Softinn API 1 Article

Softinn API is an application programming interface for the hotel to extend its ecosystem through 3rd party apps. It can be used to support and enhance the hotel operations, distributions, guest experience etc.