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Softinn BE Guest 3 Articles
Softinn provides system to hotel, resorts, and homestay, including Booking Engine (BE). This part of knowledge base is built for Softinn BE Guests who book through Softinn Booking Engine. The articles and video guides here are meant to assist our BE guest when it comes to their booking related request such as Change of date, Cancel of booking, and etc.
- How to Request Receipt / Invoice Upon Check-out
- How to Modify Your Booking Check-in Date
- How to Cancel Your Booking
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Advanced Topics 13 Articles
- How to Reload Rack Rate for Next Year on Softinn Extranet?
- How to Manage Discount For Certain Dates
- Receive Multiple Booking Requests? Which Should You Respond to?
- How to Reject a Booking Request (BR) ?
- How to Accept a Booking Request (BR) Sent from Softinn Letsgoholiday.my ?
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Versi Bahasa Malaysia 36 Articles
- Topik Asas 16 Articles
- Softinn Guest 3 Articles
- Topik Profesional 11 Articles
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Pengurusan Akaun Extranet
6 Articles
- Cara Menetapkan / Mengemaskini Tempoh Minimum Untuk Bermalam (Min. Night Setting)
- Cara Menyemak Laporan Bayaran Daripada Softinn
- Bagaimana Merchant Akan Dibayar?
- Cara Menyemak & Mengemaskini Maklumat Akaun Pemilik Homestay/Hotel
- Cara Menyemak & Mengemaskini Butiran-Butiran Homestay / Hotel Anda (Huraian, Gambar, Kemudahan)
- Langkah-langkah untuk Mendapatkan Resit / Invois
- Cara Menetapkan / Mengemaskini Tempoh Minimum Untuk Bermalam (Min. Night Setting)
