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Softinn Hotel Kiosk 1 Article
Softinn Hotel Kiosk is a gateway that connects your hotel hardware like room key encoder, MyKad reader, passport scanner, etc. For those who subscribe to the vending machine service, this app can be switch to "Kiosk Mode" to allow guest check-ins.
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Softinn Extranet 69 Articles
Softinn Extranet serves as the backbone to all Softinn product. It is the main place for our prestigious subscribers to edit property details, update calendar and availability, manage promotion campaign, obtain guest contacts, and many more. From Extranet our subscriber can reach out to Softinn Property Management System (PMS) & Softinn Content Management System (CMS), if they subscribe to it.
- Getting Started 21 Articles
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Advanced Topics
26 Articles
- How to Apply for Payment Gateway Account with DOKU
- How to Create Last Minute Booking Promo Campaign for Your Hotel Guests
- How to Create Early Bird Booking Promo Campaign for Your Hotel Guests
- How to Apply for Payment Gateway Account with Midtrans
- How to Install Softinn Booking Engine WordPress Plugin
- Account Management 12 Articles
- Where to View Activity Log Reports on Softinn Extranet
- How to Customize Hotel Booking Engine’s Display Sorting in Softinn Extranet
- Where to Review & Edit Cancellation Policy on Extranet
- What Hotel Should Know About Booking Confirmation Email Received from Softinn Booking Engine (BE)
- Where to View Direct Booking Sales Report in Softinn Extranet
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Softinn PMS 100 Articles
This part of knowledge base serves as learning center for Softinn PMS users.
- PMS Setup 18 Articles
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PMS Reporting
10 Articles
- Where to View the Daily Audit Summary Report in Softinn PMS
- Where to View Your Booking Source Performance Report on Softinn PMS
- Where to Check Revenue Breakdown, Expenses Breakdown, and Profit/Loss Report on Softinn PMS
- Generate Payout Report to Property Owner on Softinn PMS
- How to Generate Tax Report on Softinn PMS
- PMS Account Management 20 Articles
- PMS Advanced Topic 2 Articles
- What Hotel Should Do When There is Unmapped Booking Alert on Reservation Page in Softinn PMS
- How to Read & Interpret a Reservation Number in Softinn PMS
- How Hotel Handle the Guest Folio for Change of Room Type During Guest’s Stayover
- Where to View Collection Summary Report by Shift in Softinn PMS
- How Property Operators Send Monthly Payout Report to the Property Owner Automatically
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Softinn CMS 17 Articles
- How To Change Booking Engine Color for Facebook ‘Book Now’ Button
- How to Add a Pop-Up Box to Your Hotel Website in Softinn CMS
- How to Add Blog Post on Your Hotel Website in Softinn CMS
- How to Install Facebook Pixel to Your Hotel Website in Softinn CMS
- How to Install GloriaFood Online Ordering System to Your Hotel Website in Softinn CMS
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Softinn BE Guest 6 Articles
Softinn provides system to hotel, resorts, and homestay, including Booking Engine (BE). This part of knowledge base is built for Softinn BE Guests who book through Softinn Booking Engine. The articles and video guides here are meant to assist our BE guest when it comes to their booking related request such as Change of date, Cancel of booking, and etc.
- How to Send Booking Request on Letsgoholiday.my
- How to Contact Homestay Owner Directly on LetsGoHoliday.my
- How to Modify Your Booking Check-in Date
- How to Cancel Your Booking
- How to Make Instant Booking on Letsgoholiday.my
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Versi Bahasa Malaysia 37 Articles
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Topik Asas
16 Articles
- Cara Menutup Kekosongan Bagi Pelbagai Jenis Bilik Untuk Tarikh Yang Sama
- Cara Menyemak Cuti Umum pada Softinn Extranet
- Cara Menutup Kekosongan Sejenis Bilik Untuk Suatu Tarikh Tertentu
- Cara Mengemaskini Harga Asas Untuk Tahun Semasa
- Cara Menutup Kekosongan Dari Tarikh A Hingga Tarikh B Bagi Pelbagai Jenis Bilik
- Topik Profesional 11 Articles
- Pengurusan Akaun Extranet 6 Articles
- Softinn Guest 4 Articles
- Cara Menetapkan / Mengemaskini Tempoh Minimum Untuk Bermalam (Min. Night Setting)
- Langkah-langkah untuk Mendapatkan Resit / Invois
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Topik Asas
16 Articles
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About Softinn
Softinn is a hotel-technology company that provides direct booking engine for hotels, villas and hotel chains. To learn more, visit www.mySoftinn.com