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Softinn Hotel Kiosk 1 Article
Softinn Hotel Kiosk is a gateway that connects your hotel hardware like room key encoder, MyKad reader, passport scanner, etc. For those who subscribe to the vending machine service, this app can be switch to "Kiosk Mode" to allow guest check-ins.
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Softinn Extranet 72 Articles
Softinn Extranet serves as the backbone to all Softinn product. It is the main place for our prestigious subscribers to edit property details, update calendar and availability, manage promotion campaign, obtain guest contacts, and many more. From Extranet our subscriber can reach out to Softinn Property Management System (PMS) & Softinn Content Management System (CMS), if they subscribe to it.
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Getting Started
21 Articles
- How to Leave Important Notes to Guest on Softinn Extranet
- Where to Download Subscription Invoice / Receipt From Softinn Extranet
- How to Subscribe to Softinn Hotel Plan (14-days Free Trials)
- How to Upgrade to Homestay Direct Booking Plan?
- How to Close Calendar for the Same Date for Multiple Room Types
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Advanced Topics
27 Articles
- How to Apply for Payment Gateway Account with iPay88 Malaysia
- How to Apply for Payment Gateway Account with DOKU
- How to Create Last Minute Booking Promo Campaign for Your Hotel Guests
- How to Create Early Bird Booking Promo Campaign for Your Hotel Guests
- How to Apply for Payment Gateway Account with Midtrans
- Account Management 12 Articles
- Manage Hotel Calendar in Softinn Extranet & PMS
- How to Customize Hotel Booking Engine’s Display Sorting in Softinn Extranet
- Where to View Activity Log Reports on Softinn Extranet
- Where to Review & Edit Cancellation Policy on Extranet
- Where to View Direct Booking Sales Report in Softinn Extranet
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Getting Started
21 Articles
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Softinn PMS 105 Articles
This part of knowledge base serves as learning center for Softinn PMS users.
- PMS Setup 18 Articles
- PMS Reporting 12 Articles
- PMS Account Management 20 Articles
- PMS Advanced Topic 2 Articles
- Where to View Guest Ledger in Softinn PMS
- The Advance Deposit Ledger in Softinn PMS
- Manage Hotel Calendar in Softinn Extranet & PMS
- How to Edit Room Guest Details for Group Reservation in Softinn PMS
- How to Edit Room Guest Details in Softinn PMS
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Softinn CMS 17 Articles
- How to Install Facebook Pixel to Your Hotel Website in Softinn CMS
- How to Add a Pop-Up Box to Your Hotel Website in Softinn CMS
- How to Add Blog Post on Your Hotel Website in Softinn CMS
- How To Change Booking Engine Color for Facebook ‘Book Now’ Button
- How to Install GloriaFood Online Ordering System to Your Hotel Website in Softinn CMS
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Softinn BE Guest 6 Articles
Softinn provides system to hotel, resorts, and homestay, including Booking Engine (BE). This part of knowledge base is built for Softinn BE Guests who book through Softinn Booking Engine. The articles and video guides here are meant to assist our BE guest when it comes to their booking related request such as Change of date, Cancel of booking, and etc.
- How to Send Booking Request on Letsgoholiday.my
- How to Modify Your Booking Check-in Date
- How to Contact Homestay Owner Directly on LetsGoHoliday.my
- How to Cancel Your Booking
- How to Make Instant Booking on Letsgoholiday.my
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Versi Bahasa Malaysia 37 Articles
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Topik Asas
16 Articles
- Cara Menutup Kekosongan Bagi Pelbagai Jenis Bilik Untuk Tarikh Yang Sama
- Cara Menutup Kekosongan Sejenis Bilik Untuk Suatu Tarikh Tertentu
- Cara Menyemak Cuti Umum pada Softinn Extranet
- Cara Mengemaskini Harga Asas Untuk Tahun Semasa
- Cara Menutup Kekosongan Dari Tarikh A Hingga Tarikh B Bagi Pelbagai Jenis Bilik
- Topik Profesional 11 Articles
- Pengurusan Akaun Extranet 6 Articles
- Softinn Guest 4 Articles
- Cara Menetapkan / Mengemaskini Tempoh Minimum Untuk Bermalam (Min. Night Setting)
- Langkah-langkah untuk Mendapatkan Resit / Invois
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Topik Asas
16 Articles