Getting Started Guide: Property Management System (PMS) for Hotel

Hello Hotelier. Thank you for subscribing to Softinn Property Management System (PMS)! đŸ™‚

Softinn PMS makes work easier for your front desk and reservation officers from handling booking reservations, guest check-in/check-out, billing, housekeeping, to reporting.

We have compiled this 1-page Getting Started Guide helping you to navigate around Softinn PMS to manage your Hotel. Let’s bookmark this guide & let’s get started đŸ™‚



Module Scope & Description

PMS Setup

General Setup


Room Setup


Invoice, Folio, & Form Design Setup


Rates Plan

PMS Reservations

Overview & PMS Dates Definition


Create Reservation


Check-In & Check-Out


Edit Reservation


Cancel a Reservation


Booking Received from Softinn Booking Engine


Booking Received from OTAs


Reinstate a Reservation

Group Reservation


Guest Folio

Guest Folio Transaction


Edit Guest Folio


e-Receipt & e-Invoice

Advance Deposit


PMS Reports

Report Landing Page


Daily Reports


Manager’s Reports


Accounting Reports

Customer Details Maintenance


Housekeeping & Maintenance



Maintenance Work Order


Lost & Found



Pre-Arrival Web Check-In


BnB Management Module

Property Group


Service Contract


Revenue & Expenses Mapping


Property Group Report



Softinn URL Service


Hope this guideline helps you in navigating over Softinn PMS ! đŸ™‚

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