Getting Started Guide: Property Management System (PMS) for Hotel

Hello Hotelier. Thank you for subscribing to Softinn Property Management System (PMS)! 🙂

Softinn PMS makes work easier for your front desk and reservation officers from handling booking reservations, guest check-in/check-out, billing, housekeeping, to reporting.

We have compiled this 1-page Getting Started Guide helping you to navigate around Softinn PMS to manage your Hotel. Let’s bookmark this guide & let’s get started 🙂



Module Scope & Description

PMS Setup












General Setup













Room Setup








Invoice, Folio, & Form Design Setup












Rates Plan






PMS Reservations





Overview & PMS Dates Definition





Create Reservation












Quick Filter







Check-In & Check-Out









  Manage In-House Guests

Edit Reservation

















Cancel a Reservation


Booking Received from Softinn Booking Engine









Booking Received from OTAs










Reinstate a Reservation




Group Reservation


























Guest Folio









Guest Folio Transaction










Edit Guest Folio





e-Receipt & e-Invoice





Advance Deposit




PMS Reports


Report Landing Page



Daily Reports













Manager’s Reports











Accounting Reports





Customer Details Maintenance







Housekeeping & Maintenance














Maintenance Work Order


Lost & Found



















Room Status  

Pre-Arrival Web Check-In







BnB Management Module

Property Group



Service Contract






Revenue & Expenses Mapping


Property Group Report










Softinn URL Service


PMS Payment Gateway






Hope this guideline helps you in navigating over Softinn PMS ! 🙂

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