Where to View Activity Log Report on Softinn PMS

Hello Softinn PMS user! As a Hotel Manager / Supervisor, you may want to monitor your staff activities on your PMS. 

In Softinn PMS,  you could generate Activity Log Report and view ‘Who-Did-What-at-When’ in PMS.

Check out the video & guidelines below to find out where you can view the activity log report in Softinn PMS:

Steps to View Activity Log Report on PMS:


Follow the guidelines below:

Step 1 : Login to Softinn PMS

Step 2 : Select the correct property

Step 3 : Click on ‘REPORT’

Step 4 : Choose ‘Activity Log

Step 5 : Select a date range in the date box column (Eg. 1/8 to 31/8)

Step 6 : Select the Activity Log Type you want from the dropdown menu. You may select multiple Types (Eg. Reservation & Folio). Click ‘Apply

Step 7 : At the bottom right of the page, choose the number of results per page.

Step 8 : Then click  “Refresh” icon.

Step 9 : You can view the Activity Log as per the ‘Types’ that you selected. You can also view activities don by different users to your PMS.

Step 10 : Text in green is refer to the specific Reservation No. or Folio No. You may click on it to view the reservation/guest folio details

Step 11 : You may click Action ‘i‘ icon button.

  • On this page, you would be able to view the activities done by your staffs
  • You’ll able to see the Activity Log type, user email details, the date and time for the activity
  • You’ll see what the user had done to the reservation
  • You’ll be able to view when your staff has proceeded to check-in the guest
  • You can view the Original Data and Edited Data. For example, Reservation Status has been changed from ‘Arrival’ to ‘Checked In’
  • You also can view what time your staff have checked-in the guest
  • You’ll able to see when your staff add or edit the payment on Guest Folio

With this Activity Log Report, it helps you when it comes to knowing ‘Who-Did-What-at-When’.

Hope this video helps you on Where to View Activity Log Report in Softinn PMS 🙂

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