Hello Softinn PMS user. Before you can start to manage your hotel using PMS, you need to setup room type & add number of rooms for each room type. Wondering how to do so? Check out the video & guidelines below to find out how to setup room type and […]
How to Setup Room Type & Add Room Number to Each Room Type in PMS (For Existing Softinn BE Merchant)
Hello, existing Softinn BE merchant, thank you for subscribing Softinn PMS! Wondering whether you need to setup room type that you have allocated to Softinn BE to PMS again? Well, for existing Softinn merchant you can save your hassle in setting up the room type again in PMS. That piece […]
What Would You Expect After Accepting Booking Request?
Hello Softinn Extranet user. For Homestay merchant who chooses to be an Approve-Based Booking (ABB) merchant, you will receive BR in email as well as SMS. You could EITHER accept or reject the BR through Email or Extranet Dashboard. Check out the video & guidelines below to find out what […]
How to Setup Guest Folio Design in PMS
Hello Softinn PMS user, need to print guest folio for your own records? Want to have a customised guest folio but don’t know how? Don’t worry, check out the video & guidelines below to know how to design your guest folio in PMS: Steps to Setup Guest Folio Design in […]
How to Sync Bookings & Allotment between Softinn PMS and Softinn BE (PMS x BE Sync Setting)
Hello Softinn PMS and BE subscribers! Your rooms’ availability, rates, and inventory updates could be synced between Softinn PMS and Softinn BE. Let’s check out this video to learn how to enable the sync for booking & allotment between Softinn PMS and Softinn BE. Steps to Enable Sync of Bookings […]
How to do Tax Mapping for BE Tax with PMS Tax
Hello Softinn PMS and BE subscribers! Now, you could map BE tax with PMS tax in Softinn PMS, so that the bookings received from BE that were synced into Softinn PMS will have the tax breakdown following your tax mapping done in PMS. Let’s check out this video to learn […]
How to Map BE Rate Plan with PMS Rate Plan
Hello Softinn PMS and Softinn BE subscribers! You could map BE rate plan mapping with the PMS rate plan in Softinn PMS so that the bookings received from BE that were synced into Softinn PMS will have the correct rate plan name attached to it. With the Rate Plan Mapping […]
Softinn Merchant Payment Process
Softinn Subscriber is given the Booking Payment Collection Mode options to choose either “Collected by Softinn”, “Collect by You (Host)” or “Collect by You (Using Payment Gateway)”. Check out this link to learn where you could update the payment collection mode . NOTE: Non-Subscriber is by default on “Collected by […]
Where to View Transaction Report in Softinn PMS
Hello Softinn PMS user. As a Finance officer at your hotel, you would like to know the accounting entries for all the transactions.It involves all the debits and credits. You can get this information from the Transaction Report. Check out the video & guidelines below to find out where to view […]
How to Check-Out A Guest in Softinn PMS
Hello Softinn PMS user, wondering how to search for today’s departures or how many in-house guests you have? What you need to do when guests want to check-out? As a Front Desk officer, you’re required to handle the check-out guests on a daily basis. In Softinn PMS, you’re able to […]
