Softinn Merchant Payment Process

Softinn Subscriber is given the Booking Payment Collection Mode options to choose either “Collected by Softinn”, “Collect by You (Host)” or “Collect by You (Using Payment Gateway)”. Check out this link to learn where you could update the payment collection mode . NOTE: Non-Subscriber is by default on “Collected by […]

How to Increase Hotel Bookings through Your Facebook Page?

NOTE: This guide is for Softinn hotel subscribers. Hello Softinn Extranet user. If you happened to run a Facebook page for your hotel/resort, you will surely be spending long hour replying your FB fans private message. More than often, they are asking you for the availability of your hotel / resort […]

How to Check-Out A Guest in Softinn PMS

Hello Softinn PMS user, wondering how to search for today’s departures or how many in-house guests you have? What you need to do when guests want to check-out? As a Front Desk officer, you’re required to handle the check-out guests on a daily basis. In Softinn PMS, you’re able to […]

Where to View Activity Log Report on Softinn PMS

Hello Softinn PMS user! As a Hotel Manager / Supervisor, you may want to monitor your staff activities on your PMS.  In Softinn PMS,  you could generate Activity Log Report and view ‘Who-Did-What-at-When’ in PMS. Check out the video & guidelines below to find out where you can view the […]

How to Block / Close one Specific Date for a Room Type

Hello Softinn Extranet user. You can close the calendar of room/homestay for a SPECIFIC DATE on Softinn Extranet now. Check out the video & guidelines below to find out how to block or close one specific date for a room type on Softinn Extranet: Steps to Close Calendar of Room / Homestay for […]

Bagaimana Menambah Booking Melalui Halaman Facebook Page Anda?

Sekiranya anda mempunyai halaman Facebook (FB) untuk hotel / resort, pasti anda menghadapi masalah kesuntukan masa untuk menjawab mesej-mesej peribadi melalui FB. Kebiasaannya, soalan yang diajukan adalah mengenai kekosongan tarikh ataupun cara tempahan hotel / resort anda. Jika mereka bersetuju untuk membuat tempahan, anda perlu lagi mencatat maklumat mereka seperti […]