How to Check-Out A Guest in Softinn PMS

Hello Softinn PMS user, wondering how to search for today’s departures or how many in-house guests you have? What you need to do when guests want to check-out? As a Front Desk officer, you’re required to handle the check-out guests on a daily basis. In Softinn PMS, you’re able to […]

Where to View Activity Log Report on Softinn PMS

Hello Softinn PMS user! As a Hotel Manager / Supervisor, you may want to monitor your staff activities on your PMS.  In Softinn PMS,  you could generate Activity Log Report and view ‘Who-Did-What-at-When’ in PMS. Check out the video & guidelines below to find out where you can view the […]

How to Block / Close one Specific Date for a Room Type

Hello Softinn Extranet user. You can close the calendar of room/homestay for a SPECIFIC DATE on Softinn Extranet now. Check out the video & guidelines below to find out how to block or close one specific date for a room type on Softinn Extranet: Steps to Close Calendar of Room / Homestay for […]

How to Edit Room Guest Details in Softinn PMS

Hello  Softinn PMS users! Your upcoming check-in guest informed that she already changed her phone number and you would like to update her new phone number on Softinn PMS. Check out the video & guidelines below to find out how to edit room guest details in the Reservation page on  Softinn PMS:  […]

Bagaimana Menambah Booking Melalui Halaman Facebook Page Anda?

Sekiranya anda mempunyai halaman Facebook (FB) untuk hotel / resort, pasti anda menghadapi masalah kesuntukan masa untuk menjawab mesej-mesej peribadi melalui FB. Kebiasaannya, soalan yang diajukan adalah mengenai kekosongan tarikh ataupun cara tempahan hotel / resort anda. Jika mereka bersetuju untuk membuat tempahan, anda perlu lagi mencatat maklumat mereka seperti […]

How to Increase Hotel Bookings through Your Facebook Page?

NOTE: This guide is for Softinn hotel subscribers. Hello Softinn Extranet user. If you happened to run a Facebook page for your hotel/resort, you will surely be spending long hour replying your FB fans private message. More than often, they are asking you for the availability of your hotel / resort […]