How do I Get Paid?

This article is about how our merchant (Hotel or Homestay) would be paid. NOTE: Softinn subscriber is given the option to choose  “Collected by Softinn”, “Collected by You (Host)” or “Collected by You (Using Payment Gateway)”. Check out this link to learn where you could update the payment collection mode […]

Softinn Merchant Payment Process

Softinn Subscriber is given the Booking Payment Collection Mode options to choose either “Collected by Softinn”, “Collect by You (Host)” or “Collect by You (Using Payment Gateway)”. Check out this link to learn where you could update the payment collection mode . NOTE: Non-Subscriber is by default on “Collected by […]

Where to Check Your Direct Booking Contact Analytics

Hello Softinn Homestay Plan Subscribers, would you like to know your Direct Booking Contact Analytics for your property? By tracking your property’s direct booking contact analytics, you will know how many clicks you received for each contact method from guests. We have made this information available for you on Softinn […]

How to Setup Smart Review System on Extranet?

Hello Softinn Extranet user, Google is getting more involved in the travel industry. Guest would check out guest reviews about your property on Google before they decide to book to stay at your hotel or homestay.  We have made you a smart review system so that your guest reviews will […]

How to Manage Discount For Certain Dates

You can give some discount for your guest. To learn how to set up discount or remove discount for your room / homestay on Softinn Extranet, check out the video & article guides below: Manage Discounts on Softinn Extranet Follow the guidelines below: How to Add Discount to Your Room on Certain […]

How to Change Room Rate for a Date Range

To change the price of room/homestay for a DATE RANGE on Softinn Extranet, check out the video & article guides below: Change Price of Room / Homestay for A Date Range Follow the guidelines below: Step 1 : Login to booking.mysoftinn.com Step 2 : Select the right property Step 3 […]