Apr 2026 Product Updates

🌸🌟 April is here, and with it comes fresh opportunities to elevate your hotel’s guest experience! This month, we’re thrilled to announce major updates to our Hotel Kiosk App, now running faster and smoother than ever — whether in desktop or kiosk mode. These enhancements are designed to make guest check-in, check-out, and other interactions seamless, intuitive, and more enjoyable for everyone.

We’re also preparing to launch Task, a brand-new tool aimed at helping hotel staff manage operations and daily tasks more efficiently. Stay tune.

📌 Note: This announcement will be updated weekly as we introduce more improvements and features. Do check back regularly for the latest updates.

PMS

New Features

Improvements

  • Restrict changes to the “Others” booking source. Can only modify the commission rate and toggle active/inactive now
  • Generate cleaning tasks upon checkout.

Bug Fixes

  • Fixed a bug with the Daily Sales Summary report including an extra day in the Excel file when using the “Last Month” quick filter in the date picker
  • Collection summary report not showing data in non-malaysian timezones
  • Fix admin page errors for some users

Channel Manager

New Features

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Bug Fixes

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Booking Engine

The new booking engine is here. This is a preview of the new booking engine. We’ve announced the launch of the hotel-facing UI a few months back. Log in to the booking engine v5 extranet here. Softinn will retire the booking engine v4 by 30.April.2026.

New Features

  • BE Header Customization

Improvements

  • –

Bug Fixes

  • Fix the rounding issue when syncing a booking from BE to PMS
  • Fix typo in Generate URL modal
  • Fix mobile view date picker calendar overflow out of the screen
  • Fixed Booking List Excel incorrect booking values shown
  • Fixed Admin change booking status error
  • Fix activity log details not clickable in mobile view

NOTE: Congratulations to Hotel Seri Malaysia Sungai Petani and Harvinton Manson Genting. Both the selected hotel guests and the hotels receive RM 50 Grab vouchers each. More info.

FATboy Hotel Kiosk

New Features

  • Added guest policy acknowledgement & signature.
  • Allowing the hotel to set a different advertisement folder path.
  • Added notification centre to the desktop mode.

Improvements

  • Reduce the memory usage and improve the performance of FATboy. 10% reduction in memory usage and 5% reduction in file sizes.
  • Added new colour themes – Amber, Coral, Burgundy, Forest, Mint, Rose Gold and Slate. Support 15 colour themes now.
  • Improve the response of the IM30 Credit Card terminal.
  • Added another language – Espanol (Spanish). In total, the app supports nine languages.
  • Updated the UI of views.

Bug Fixes

  • Fix a bug that prevents the screen from maximising on a multi-monitor setup. For a hotel front desk with multiple monitors set up.

Task

We’re also preparing to launch Task, a brand-new tool aimed at helping hotel staff manage operations and daily tasks more efficiently. Task is the hub of all hotel tasks (e.g., housekeeping, work orders, etc.).

Stay tuned — Task will roll out soon, and we can’t wait for you to experience a smarter way to manage hotel operations!

Softinn task hub. Work in progress

New Task Module (Work-in-Progress)

New Features

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CMS (Content Management System)

Improvements

  • Update BE related links to point to BE v5
  • Remove Google & Hotmail login options

Bug Fixes

  • Fix page flickering when user login session expired

Account Portal

New Features

  • –

Improvements

Bug Fixes

  • Fix an issue with new Trial Hotel unable to create a booking in BE v5
  • Remove live search on manage role page search bar

API

New Features

  • –

Improvements

  • –

Bug Fixes

Wrapping Up

That’s all for Apr 2026! We hope these updates make your day-to-day operations smoother and help you serve your guests better.

👉 Got feedback? Reply to this post or reach out through our support portal—we’d love to hear from you!

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