Apr 2026 Product Updates

🌸🌟 April is here, and with it comes fresh opportunities to elevate your hotel’s guest experience! This month, we’re thrilled to announce major updates to our Hotel Kiosk App, now running faster and smoother than ever — whether in desktop or kiosk mode. These enhancements are designed to make guest check-in, check-out, and other interactions seamless, intuitive, and more enjoyable for everyone.

We’re also preparing to launch Task, a brand-new tool aimed at helping hotel staff manage operations and daily tasks more efficiently. Stay tune.

📌 Note: This announcement will be updated weekly as we introduce more improvements and features. Do check back regularly for the latest updates.

PMS

New Features

Improvements

• Restrict changes to the “Others” booking source. Can only modify the commission rate and toggle active/inactive now so users don’t accidentally alter historical tracking.
• Generate cleaning tasks upon checkoutGenerate cleaning tasks upon checkout so no room stays dirty longer than necessary.

Bug Fixes

• Fixed a bug with the Daily Sales Summary report including an extra day in the Excel file when using the “Last Month” quick filter in the date picker overstating monthly revenue and causing accounting discrepancies.
• Collection summary report not showing data in non-malaysian timezones to prevent data gaps for international properties and ensure accurate reporting across different regions.
• Fix admin page errors for some users to prevent workflow interruptions and ensure consistent access to management tools.

Channel Manager

New Features

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Bug Fixes

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Booking Engine

The new booking engine is here. This is a preview of the new booking engine. We’ve announced the launch of the hotel-facing UI a few months back. Log in to the booking engine v5 extranet here. Softinn will retire the booking engine v4 by 30.April.2026.

New Features

• Booking Engine Header Customization so that hotels can better align the interface with their unique brand identity.

Improvements

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Bug Fixes

• Fix the rounding issue when syncing a booking from Booking Engine to Property Management System.
• Fix typo in Generate URL modal
• Fix mobile view date picker calendar overflow out of the screen
• Fixed Booking List Excel incorrect booking values shown
• Fixed Admin change booking status error
• Fix activity log details not clickable in mobile view

NOTE: Congratulations to Hotel Seri Malaysia Sungai Petani and Harvinton Manson Genting. Both the selected hotel guests and the hotels receive RM 50 Grab vouchers each. More info.

FATboy Hotel Kiosk

New Features

• Added guest policy acknowledgement & signature to ensure legal compliance and reduce liability during the booking process.
• Allowing the hotel to set a different advertisement folder path so that marketing assets can be organized and retrieved from custom server locations.
• Added notification centre to the desktop mode so that users can manage alerts and updates without leaving their current dashboard view.

Improvements

• Reduce the memory usage and improve the performance of FATboy. 10% reduction in memory usage and 5% reduction in file sizes.
• Added new colour themes – Amber, Coral, Burgundy, Forest, Mint, Rose Gold and Slate. Support 15 colour themes now.
• Improve the response of the IM30 Credit Card terminal.
• Added another language – Espanol (Spanish). In total, the app supports nine languages.
• Updated the UI of views.

Bug Fixes

• Fix a bug that prevents the screen from maximising on a multi-monitor setup. For a hotel front desk with multiple monitors set up.

Task

We’re also preparing to launch Task, a brand-new tool aimed at helping hotel staff manage operations and daily tasks more efficiently. Task is the hub of all hotel tasks (e.g., housekeeping, work orders, etc.).

Stay tuned — Task will roll out soon, and we can’t wait for you to experience a smarter way to manage hotel operations!

New Features

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CMS (Content Management System)

Improvements

• Update booking engine related links to point to booking engine so that all users are redirected to the latest, most secure version of the engine.
• Remove Google & Hotmail login options so that the authentication process is streamlined and focused on more secure or relevant methods.

Bug Fixes

• Fix page flickering when user login session expired

Account Portal

New Features

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Improvements

• Added sales@mysoftinn.com to the alert in account detail page so the sales team is immediately looped in on critical account changes.
• Changed booking@mysoftinn.com to account@mysoftinn.com in the alert in account detail page so that administrative notifications are routed to the correct department.
• Switch booking engine URLs from https://booking.mysoftinn.com/ to https://be.mysoftinn.com/(including Book Now button) so that all traffic is consolidated under the new, shortened domain structure.

Bug Fixes

• Fix an issue with new Trial Hotel unable to create a booking in booking engine v5
• Remove live search on manage role page search bar

API

New Features

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Improvements

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Bug Fixes

Wrapping Up

That’s all for Apr 2026! We hope these updates make your day-to-day operations smoother and help you serve your guests better.

👉 Got feedback? Reply to this post or reach out through our support portal—we’d love to hear from you!

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