Credit card fraud which subsequently leads to chargeback case would be a risk to you when you accept booking payment to be made using credit card. Yet, as credit card penetration rate is increasing, if your hotel or property booking system did not allow your guest to pay using credit […]
How do I Get Paid?
This article is about how our merchant (Hotel or Homestay) would be paid. NOTE: Softinn subscriber is given the option to choose “Collected by Softinn”, “Collected by You (Host)” or “Collected by You (Using Payment Gateway)”. Check out this link to learn where you could update the payment collection mode […]
How to Close & Reopen Multiple Rooms for Maintenance or Cleaning in PMS
Hello Softinn PMS user, what would you do to your room allocation in your hotel PMS when you need to arrange maintenance or housekeeping for multiple rooms? Check out the video & guidelines below to find out how to close & reopen multiple rooms for housekeeping or maintenance in Softinn […]
How to Subscribe to Softinn Hotel Plan (14-days Free Trials)
Paying too much commission to Online Travel Agent (OTA)? Thinking of how to save from paying huge commission to OTA? Let’s subscribe to Softinn today to reduce if not remove the middleman for your hotel business. To subscribe to Softinn Hotel plan, check out the video & article guides below: […]
How to Setup Booking Source in PMS
Hello Softinn PMS user. Received bookings from different booking source / OTA like Agoda, Booking.com, Airbnb? Wondering how to setup booking source in Softinn PMS? Check out the video & guidelines below to find out how to set up booking source in Softinn PMS: Steps to Set up Booking Source […]
How to Setup Payment Method in PMS
Hello Softinn PMS user. Businesses like hotel accept different payment method. You can set up different payment method as you wish in PMS. Wondering how to set up your payment method and payment account in Softinn PMS? Check out the video & guidelines below to find out how to setup […]
How to Import Your Calendar from OTAs like AirBnB, and Google Calendar using iCal to Softinn Extranet
ⓘ Updates (2021.Jun.30): If you’re here looking for a solution to sync your hotel calendar, you recommend using channel manager. What is iCal? iCal or iCalendar is a computer file format that stores calendar related information like your upcoming meeting dates, your sons birthday, important reminders, etc. iCal is supported by a variable number […]
