The excitement of the 2026 World Cup is bringing people together from around the globe, and just like every great team, hotel operations run best when everyone works in sync. At Softinn, we’re continuing to build tools that help your team collaborate better and deliver exceptional guest experiences.
This month, we’re expanding the newly introduced Softinn Task module with a dedicated Maintenance feature. From reporting room issues to tracking repair progress and ensuring every task is completed, managing hotel maintenance is now more organised than ever.
We’re also giving you a first look at something we’re incredibly excited about—our upcoming AI Booking Agent. While it’s still in development, this intelligent assistant is designed to help hotels engage guests, answer booking enquiries, and drive more direct reservations. Stay tuned as we share more in the coming months.
As usual, here’s what’s new in this month’s product updates.
📌 Note: This announcement will continue to be updated throughout the month as we roll out more improvements and new features. Stay tuned for more exciting updates!
PMS
New Features
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Improvements
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Bug Fixes
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Channel Manager
New Features
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Bug Fixes
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Booking Engine
New Features
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Improvements
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Bug Fixes
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NOTE: The selected hotel guests and the hotels receive RM 50 Grab vouchers each. More info.
FATboy Hotel Kiosk
New Features
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Improvements
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Bug Fixes
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Task
Task is the hub of all hotel tasks (e.g., housekeeping, maintenance work orders, etc.). It’s live. Here is the link https://task.mysoftinn.com/. Talk to us so we can onboard your account to use it.
New Features
- Added the maintenance module
CMS (Content Management System)
Improvements
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Bug Fixes
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Account Portal
New Features
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Improvements
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Bug Fixes
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API
New Features
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Improvements
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Bug Fixes
Wrapping Up
That’s all for Jul 2026! We hope these updates make your day-to-day operations smoother and help you better serve your guests.
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