October 2026 Product Updates

Last month, we began migrating the PMS to our new platform and kept the momentum going throughout the month.

This October, we’re continuing that work. Each update brings the PMS closer to the speed, modern look and ease of use to the PMS. We’re also still improving the tools you use every day, so your hotel operations keep getting simpler and more efficient while the migration moves forward.

We have a date for the launch of the new PMS. PMS (version 5) will go into preview in Nov 2026 and be fully live in Dec 2026.

As always, thank you for being part of this journey with us. Here’s what’s new in this month’s product updates.

Note: This announcement will continue to be updated throughout the month as we roll out more improvements and new features. Stay tuned for more exciting updates!

PMS

PMS is getting a major revamp now. The following are some screenshots the upcoming Softinn PMS version 5.

New Features

• Issue room key within PMS.
• Calendar Scissors: Allow quick folio splitting directly within the calendar page.
• Added support for reservation changes from your channel manager so updated bookings come through to your reservations.

Improvements

• Made behind-the-scenes improvements to how incoming reservations and cancellations are handled so things run more smoothly overall.
• Updated the Audit Summary report so it runs more efficiently.
• Updated proforma invoices to group charges by their original folio instead of their current folio so each charge appears under the folio it came from.
• Updated the Proforma Invoice PDF to only include reservations with eligible statuses when picking the stay dates so the stay range reflects the right reservations.

Bug Fixes

• Fixed proforma invoices to prevent cancelled reservations from being counted in the stay range.

Channel Manager

Along with the PMS version 5, the channel manager gets a major revamp as well. It’s done in parallel.

New Features

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Bug Fixes

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Booking Engine

New Features

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Improvements

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Bug Fixes

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NOTE: The selected hotel guests and the hotels receive RM 50 Grab vouchers each. More info.

FATboy Hotel Kiosk

New Features

• Read the new MyKad. FATboy reads the new MyKad officially launched by Malaysia JPN. It’s Malaysia seventh-generation MyKad launched on September 17, 2026.
• Local Hub. Local Hub connects Softinn PMS to hardware such as room key encoders, MyKad readers, and printers. Instead of switching between Softinn PMS and FATboy, you can now issue room keys directly from Softinn PMS without leaving your web browser.
• Added integration support for Dlock door lock.
• Added support for reading MyKad 2026 in FATboy kiosk mode. Softinn hotel kiosk reads the new MyKad 2026 now.

Improvements

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Bug Fixes

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Task

New Features

• Added a login link to password reset emails from Task so you’re taken straight back to Task after resetting your password.

Improvements

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Bug Fixes

• Fixed the Homepage to prevent the number of actual check-outs from being calculated incorrectly.

CMS (Content Management System)

New Features

Improvements

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Bug Fixes

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Account Portal

New Features

• Added a login link to invitation emails for new users so they go straight to the right product’s login page (for example, Task staff go to the Task login).
• Added a login link to password reset emails so you go straight to the right product’s login page.

Improvements

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Bug Fixes

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API

New Features

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Improvements

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Bug Fixes

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Wrapping Up

That’s all for Oct 2026! We hope these updates make your day-to-day operations smoother and help you better serve your guests.