How to Increase Hotel Bookings through Your Facebook Page?

NOTE: This guide is for Softinn hotel subscribers. Hello Softinn Extranet user. If you happened to run a Facebook page for your hotel/resort, you will surely be spending long hour replying your FB fans private message. More than often, they are asking you for the availability of your hotel / resort […]

How to Check-Out A Guest in Softinn PMS

Hello Softinn PMS user, wondering how to search for today’s departures or how many in-house guests you have? What you need to do when guests want to check-out? As a Front Desk officer, you’re required to handle the check-out guests on a daily basis. In Softinn PMS, you’re able to […]

Where to View Activity Log Report on Softinn PMS

Hello Softinn PMS user! As a Hotel Manager / Supervisor, you may want to monitor your staff activities on your PMS.  In Softinn PMS,  you could generate Activity Log Report and view ‘Who-Did-What-at-When’ in PMS. Check out the video & guidelines below to find out where you can view the […]

Bagaimana Menambah Booking Melalui Halaman Facebook Page Anda?

Sekiranya anda mempunyai halaman Facebook (FB) untuk hotel / resort, pasti anda menghadapi masalah kesuntukan masa untuk menjawab mesej-mesej peribadi melalui FB. Kebiasaannya, soalan yang diajukan adalah mengenai kekosongan tarikh ataupun cara tempahan hotel / resort anda. Jika mereka bersetuju untuk membuat tempahan, anda perlu lagi mencatat maklumat mereka seperti […]

What Would You Expect After Accepting Booking Request?

Hello Softinn Extranet user. For Homestay merchant who chooses to be an Approve-Based Booking (ABB) merchant, you will receive BR in email as well as SMS. You could EITHER accept or reject the BR through Email or Extranet Dashboard. Check out the video & guidelines below to find out what […]