A good vendor relationship builds a better business. This article talks about two topics in maintaining a good relationship between hotel and software vendor: How to Maintain Good Vendor Relationship The Role of Internal Product Champion How to Maintain Good Vendor Relationship A good relationship with your vendor helps to […]
In the hotel industry, front office refers to the front desk or the reception area, the first place where the guests will head to as soon as they arrive to the hotel. We know first impressions are the most important thing in any hospitality industry. Hence, this is where the […]
RevPAR which stands for Revenue Per Available Room is one of the highly used key metrics among hoteliers to have a quick glance of how they are performing. By using RevPAR, hoteliers can have a better insight in measuring the hotel’s ability to generate greater revenue from each room. For […]
Take a close look at how the hospitality industry is evolving and we will notice that more and more imaginative hotels and vacation rentals emerged across the world.Providing uniqueness, especially in terms of design and amenities, these newly developed properties are changing people’s view on a typical hotel experience. If […]
It is a well known fact that mobile is becoming more important and people do rely heavily on their mobile when making decisions especially during travelling. For hoteliers, the need to have a mobile friendly website has become more crucial than ever. Safe to say that if your website is […]
This is a summary of the 2018 report released by Travelport Digital for hotelier.
Safety and security are one of the important factors in guest’s selection of a hotel. In addition to protecting customers’ safety, luggage, valuables and privacy, good sound insulation door can block outside interference and allow customers to spend the most comfortable holiday at the hotel Malaysia hoteliers normally follow local […]
Millennials, people who were born between 1981 and 1996 are now the largest segment in the workplace. Recognized as highly tech-savvy, millennials prefer things to be simplified and to have the world at their fingertips. They are also traveling for business more often than before, as reported in this study. […]
Indoor plants in your hotel environment provide cleaner air, especially for travel-weary guests. Indoor plants will provide them a breath of fresh air once stepping into your hotel and leaving them a good impression.
Have anyone of you come across an experience with entering a homestay while being shocked about the condition of the house, which is upsetting and appaling? Dusty carpet, leaking pipes, clogged toilets… all of these are definitely a no-no for guests and would probably drive away them to come again. […]