Friends or colleagues book reservation on behalf of others? Don’t worry, Softinn PMS user! Replace the room with new guest’s details with just a few clicks. To make amend check-in guest in PMS, check out the video & guidelines below: Steps to Replace The Room with A New Guest in […]
How to Add New Reservation for Walk-In Guest in PMS
Hello Softinn PMS user, receive new bookings from walk-in guest? Wonder how to add new reservation for walk-in guest in PMS? To add new reservation for walk-in guest in Softinn PMS, check out the video & guidelines below: Steps to Add New Reservation for Walk-In Guest in PMS: Follow the […]
How to Add New Reservation for Booking from OTA in PMS
Hello Softinn PMS user, receive new bookings from online travel agent? Wonder how to add new reservation for bookings from OTA in PMS? To add reservation received from OTA to your PMS, check out the video & guidelines below: Steps to Add New Reservation for Booking from OTA: Follow the […]
How to Record Refundable Security Deposit Collected from Your Guest in PMS
Hello Softinn PMS User, wonder how to record refundable security deposit collected from your guest in PMS? There are 2 ways to record refundable security deposit in PMS: 1. When adding Reservation 2. By manual record into Guest Folio To record refundable security deposit in PMS, check out the video […]
How to Record Misc. Products / Services Requested by Guest to Guest Folio in PMS
Hello Softinn PMS user, wonder how to record miscellaneous products / services incurred by guests during their stay at your hotel in PMS? To record miscellaneous products / services incurred by your guest, check out the video & guidelines below: Steps to Record Misc Products / Services Requested by Guest […]
Langkah- langkah mempromosikan homestay anda dengan ‘Promo Code’
Untuk versi English: klik di sini. Jika anda ingin melancarkan promosi sebagai suatu strategi pemasaran bagi hotel atau homestay anda dengan menggunakan kod promosi, berikut merupakan langkah yang diperlukan. Langkah-langkah untuk mencipta kod promosi: Langkah 1: Layari Softinn Extranet. Langkah 2: Tekan ‘More’ yang terdapat di bar navigasi. Langkah 3: […]
How to Import iCal
If you are using Softinn to sell on your official website / blog and to sell on our marketplace LetsGoHoliday.my, AND AT THE SAME TIME you are selling on other OTAs like AirBnB, Agoda, Booking.com etc, then this article is for you to sync the calendar and allotment from other […]
How to Close & Open A Room for Maintenance and Housekeeping in PMS
Hello Softinn PMS user, want to arrange maintenance and housekeeping for your rooms? Wonder how to close and open the room of your hotel or lodges for a specific date? Check out the video & guidelines below to find out how to close & open a room for maintenance and […]
How to Cancel A Reservation in PMS
Hello Softinn PMS User, customers make cancellation of booking? Wonder how to cancel a reservation in Softinn PMS? Check out the video & guidelines below to find out how to cancel the reservation from your Softinn PMS: Steps to Cancel A Reservation in PMS: Follow the guidelines below: Step 1 […]
Hotel Door Lock Intro and Reviews
Safety and security are one of the important factors in guest’s selection of a hotel. In addition to protecting customers’ safety, luggage, valuables and privacy, good sound insulation door can block outside interference and allow customers to spend the most comfortable holiday at the hotel Malaysia hoteliers normally follow local […]
