Friends or colleagues book reservation on behalf of others? Don’t worry, Softinn PMS user! Replace the room with new guest’s details with just a few clicks. To make amend check-in guest in PMS, check out the video & guidelines below: Steps to Replace The Room with A New Guest in […]
How to Add New Reservation for Booking from OTA in PMS
Hello Softinn PMS user, receive new bookings from online travel agent? Wonder how to add new reservation for bookings from OTA in PMS? To add reservation received from OTA to your PMS, check out the video & guidelines below: Steps to Add New Reservation for Booking from OTA: Follow the […]
How to Update Change/Upgrade of Room for A Guest in PMS
Guest not satisfied with the room? OR, Guest request to change or upgrade room? Don’t worry, Softinn PMS user! Updating the changes or upgrade of room for a guest with just a few clicks in Softinn PMS. To make amendment to room type or room number, check out the video […]
How to Record Misc Expenses Incurred to Guest Folio in PMS
Hello Softinn PMS user, wonder how to record miscellaneous expenses incurred by guests during their stay at your hotel in PMS? To record miscellaneous expenses incurred by your guest, check out the video & guidelines below: Steps to Record Misc Expenses Incurred to Guest Folio in PMS: Follow the guidelines […]
How to Record Refundable Security Deposit Collected from Your Guest in PMS
Hello Softinn PMS User, wonder how to record refundable security deposit collected from your guest in PMS? To record refundable security deposit in PMS, check out the video & guidelines below: Steps to Record Refundable Security Deposit Collected from Your Guest in PMS: Follow the guidelines below: Step 1 : […]
How to Close & Open A Room for Maintenance and Housekeeping in PMS
Hello Softinn PMS user, want to arrange maintenance and housekeeping for your rooms? Wonder how to close and open the room of your hotel or lodges for a specific date? To close room for housekeeping or maintenance, check out the video & follow the guidelines below: Steps to Close & […]
How to Cancel A Reservation in PMS
Hello Softinn PMS User, customers make cancellation of booking? Wonder how to cancel a reservation in Softinn PMS? To cancel the reservation from your PMS, check out the video & guidelines below: Steps to Cancel A Reservation in PMS: Follow the guidelines below: Step 1 : Go to https://booking.mysoftinn.com/pms and […]
How to Add New Reservation for Walk-In Guest in PMS
Hello Softinn PMS user, receive new bookings from walk-in guest? Wonder how to add new reservation for walk-in guest in PMS? To add new reservation for walk-in guest in Softinn PMS, check out the video & guidelines below: Steps to Add New Reservation for Walk-In Guest in PMS: Follow the […]
Hotel Door Lock Intro and Reviews
Safety and security are one of the important factors in guest’s selection of a hotel. In addition to protecting customers’ safety, luggage, valuables and privacy, good sound insulation door can block outside interference and allow customers to spend the most comfortable holiday at the hotel Malaysia hoteliers normally follow local […]
Attracting Business Travelers To Your Property
Millennials, people who were born between 1981 and 1996 are now the largest segment in the workplace. Recognized as highly tech-savvy, millennials prefer things to be simplified and to have the world at their fingertips. They are also traveling for business more often than before, as reported in this study. […]