Hello Softinn PMS user, wonder how to record miscellaneous products / services incurred by guests during their stay at your hotel in PMS? To record miscellaneous products / services incurred by your guest, check out the video & guidelines below: Steps to Record Misc Products / Services Requested by Guest […]
How to Record Security Deposit and Refund Security Deposit in Guest Folio
Hello Softinn PMS user! Wonder how to record refundable security deposits collected from your guest in PMS? Check out the video & guidelines below to find out how to record refundable security deposit and how to refund the security deposit in Guest Folio on Softinn PMS : Steps to Record Refundable […]
How to Manage Housekeeping Task on Softinn PMS
Hello Softinn PMS users! So you have done all the necessary setup for your Housekeeping? Good! As a hotel front desk officer, managing the Housekeeping task is important to maintain the cleanliness of hotel rooms. Now you can start adding cleaning tasks for your housekeepers. You could decide if you […]
How to Setup Receipt & Invoice Design on Softinn PMS
Hello Softinn PMS user! When you are operating your hotel, it’s good to have a customized design for your receipt and invoice. For a seamless check-in and check-out payment process, you can opt to have your receipt and invoice number to be generated automatically as well. You can setup your […]
Where to View Occupancy Report & Forecast in Softinn PMS
Hello Softinn PMS user. As a Hotel Manager, you would like to know your hotel Occupancy rate, ADR, & RevPAR for any given current or future date. From the Occupancy Report & Forecast, you will be able to know and forecast your room occupancy & its revenue. Check out the video & guidelines below […]
Print Guest Folio in Softinn PMS
Hello Softinn PMS user! Once you’ve checked-in or checked-out a guest, you’ll have a record of their payment in the guest folio. You can print each guest folio for you to keep as a hard copy. Check out the video & guidelines below to find out how to print guest […]
How to Replace Main Contact in Softinn PMS
Hello Softinn PMS users! Let’s imagine that your hotel has received a new reservation from a guest name James Lucas. However, due to certain circumstances, he can’t make it to stay at your hotel. Instead, he request to replace the reservation to be under his wife’s name, Lily. Check out the video […]
How to Cancel A Reservation in PMS
Hello Softinn PMS User, customers make cancellation of booking? Wonder how to cancel a reservation in Softinn PMS? Check out the video & guidelines below to find out how to cancel the reservation from your Softinn PMS: Steps to Cancel A Reservation in PMS: Follow the guidelines below: Step 1 […]
How to Setup Tax Setting on Softinn PMS
Hello Softinn PMS user! Do you know that you can setup different tax and charges on Softinn PMS for your hotel or lodging business? The taxes could be set up not only for room charges but also other product & services offered by your hotel to your guest. Check out […]
How to Log In to Softinn PMS & What’s on Softinn PMS Dashboard
Hello Softinn PMS user! Are you new to Softinn PMS and looking forward to making use of it for your property? Yes? That’s great! Let’s learn how you can log in to Softinn PMS and explore what Softinn PMS Dashboard has to offer for you. On Softinn PMS Dashboard, you […]
