Where to View Tax Report in Softinn PMS

Hello Softinn PMS user! As a Finance Officer to your hotel, you would like to know how much taxes you have collected from your guest in order to submit a report and remit the taxes collected to the relevant authorities. You can get this information from Tax Report easily either […]

How to Cancel A Reservation in PMS

Hello Softinn PMS User, customers make cancellation of booking? Wonder how to cancel a reservation in Softinn PMS? Check out the video & guidelines below to find out  how to cancel the reservation from your Softinn PMS: Steps to Cancel A Reservation in PMS: Follow the guidelines below: Step 1 […]

How to Replace Room Guest in Softinn PMS

Hello  Softinn PMS users! Let’s imagine that your Hotel has received a new reservation from a guest name James Lucas. However, due to certain circumstances, he can’t make it to stay at your hotel. Instead, he request to replace the reservation to be under his wife’s name, Lily. Check out the video […]