Hello Softinn PMS user! Once you’ve checked-in or checked-out a guest, you’ll have a record of their payment in the guest folio. You can print each guest folio for you to keep as a hard copy. Check out the video & guidelines below to find out how to print guest […]
How to Replace Main Contact in Softinn PMS
Hello Softinn PMS users! Let’s imagine that your hotel has received a new reservation from a guest name James Lucas. However, due to certain circumstances, he can’t make it to stay at your hotel. Instead, he request to replace the reservation to be under his wife’s name, Lily. Check out the video […]
How to Cancel A Reservation in PMS
Hello Softinn PMS User, customers make cancellation of booking? Wonder how to cancel a reservation in Softinn PMS? Check out the video & guidelines below to find out how to cancel the reservation from your Softinn PMS: Steps to Cancel A Reservation in PMS: Follow the guidelines below: Step 1 […]
How to Setup Tax Setting on Softinn PMS
Hello Softinn PMS user! Do you know that you can setup different tax and charges on Softinn PMS for your hotel or lodging business? The taxes could be set up not only for room charges but also other product & services offered by your hotel to your guest. Check out […]
How to Log In to Softinn PMS & What’s on Softinn PMS Dashboard
Hello Softinn PMS user! Are you new to Softinn PMS and looking forward to making use of it for your property? Yes? That’s great! Let’s learn how you can log in to Softinn PMS and explore what Softinn PMS Dashboard has to offer for you. On Softinn PMS Dashboard, you […]
How to Record Misc. Products / Services Requested by Guest to Guest Folio in PMS
Hello Softinn PMS user, wonder how to record miscellaneous products / services incurred by guests during their stay at your hotel in PMS? To record miscellaneous products / services incurred by your guest, check out the video & guidelines below: Steps to Record Misc Products / Services Requested by Guest […]
How to Record Security Deposit and Refund Security Deposit in Guest Folio
Hello Softinn PMS user! Wonder how to record refundable security deposits collected from your guest in PMS? Check out the video & guidelines below to find out how to record refundable security deposit and how to refund the security deposit in Guest Folio on Softinn PMS : Steps to Record Refundable […]
Where to View Occupancy Report & Forecast in Softinn PMS
Hello Softinn PMS user. As a Hotel Manager, you would like to know your hotel Occupancy rate, ADR, & RevPAR for any given current or future date. From the Occupancy Report & Forecast, you will be able to know and forecast your room occupancy & its revenue. Check out the video & guidelines below […]
Generate Payout Report to Property Owner on Softinn PMS
Hello Softinn Property Operator user!You are managing multiple properties for yourself or for others. I am sure you would like to know how much do you need to pay each property owner under your management. I am also sure that both you and your property owner would like to know […]
Where to View Tax Report in Softinn PMS
Hello Softinn PMS user! As a Finance Officer to your hotel, you would like to know how much taxes you have collected from your guest in order to submit a report and remit the taxes collected to the relevant authorities. You can get this information from Tax Report easily either […]
