Check out the video & guidelines below to find out how to cancel the reservation from your Softinn PMS:
Steps to Cancel A Reservation in PMS:
Follow the guidelines below:
Step 1 : Login to Softinn PMS
Step 2 : Click “Reservation”
Step 3 : After you have found the reservation that you want to cancel, click the “Option” menu icon
Step 4 : Click “Cancel Reservation”
Step 5 : The “Cancel Reservation” window will pop up. You can fill in the reason for the booking cancellation
Step 6 : Click “Save” to save the changes.
Step 7 : The reservation has cancelled successfully. The status of the reservation will show “Cancelled”.
- This action is not reversible.
- You cannot cancel a reservation that had been checked in.
Hope this video helps you on how to cancel a reservation in Softinn PMS 🙂