Check out the video & guidelines below to find out how to cancel the reservation from your Softinn PMS:
Steps to Cancel A Reservation in PMS:
Follow the guidelines below:
Step 1 : Login to Softinn PMS
Step 2 : Click “Reservation”.
Step 3 : After you have found the reservation that you want to cancel, click the “Edit” icon.
Step 4 : Scroll to the bottom. Click “Cancel Reservations”.
Step 5 : Before you cancel the reservation, fill in the reason for cancellation.
Step 6 : Then, click “Cancel Reservations”
Step 7 : The reservation has cancelled successfully. The status of the reservation will show “Cancelled”.
**NOTE: You cannot cancel a reservation that had been checked-in.
Hope this video helps you on how to cancel a reservation in Softinn PMS 🙂