Softinn Knowledge Base

• PMS Setup 18 Articles
  • How to Setup Report Email on Softinn PMS
  • Link Products & Services to Service Contract on Softinn PMS
  • How to Setup General Settings on Softinn PMS
  • Getting Started Guide: Softinn Channel Manager
  • How to Setup Tax Setting on Softinn PMS
• PMS Reporting 12 Articles
  • Where to View Guest Ledger in Softinn PMS
  • The Advance Deposit Ledger in Softinn PMS
  • Where to View the Daily Audit Summary Report in Softinn PMS
  • Where to View Your Booking Source Performance Report on Softinn PMS
  • Where to Check Revenue Breakdown, Expenses Breakdown, and Profit/Loss Report on Softinn PMS
• PMS Account Management 20 Articles
  • How Close & Open a Room For Miscellaneous Allocation in Softinn PMS
  • Print Guest Folio in Softinn PMS
  • How to Send Guest e-Receipts and e-Invoices in email from Guest Folio
  • How to Report and Manage Lost & Found on Softinn PMS
  • How to Close & Reopen Multiple Rooms for Maintenance or Cleaning in PMS
• PMS Advanced Topic 2 Articles
  • How to Add Rates Plan for Softinn Channel Manager on Softinn PMS
  • How to Setup for Siteminder Integration on Softinn PMS

Where to View Guest Ledger in Softinn PMS

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The Advance Deposit Ledger in Softinn PMS

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Manage Hotel Calendar in Softinn Extranet & PMS

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How to Edit Room Guest Details for Group Reservation in Softinn PMS

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How to Edit Room Guest Details in Softinn PMS

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What Hotel Should Do When There is Unmapped Booking Alert on Reservation Page in Softinn PMS

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What Hotel Should Do in PMS When Receiving Reservations from OTAs (For Booking Pay Over Counter)

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How to Email Guest Folio to Your Hotel Guest using Softinn PMS

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How to Read & Interpret a Reservation Number in Softinn PMS

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How Property Operators Send Monthly Payout Report to the Property Owner Automatically

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How to do Channel Mapping and Room Mapping for Other OTAs Channels

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How Hotel Handle the Guest Folio for Change of Room Type During Guest’s Stayover

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How to do Channel Mapping and Room Mapping for Tiket.com

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How Hotel Performs Group Check-Out in Softinn PMS

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How to Generate Guest Sign-In Form in Softinn PMS

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How Hotel Transfers Folio Items From One Folio to Another Under the Same Group Reservation

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What You Can Do When You Forgot to Check-In the Guest after the Night Audit?

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Where to Get the Past Invoices / Receipts Generated in Softinn PMS

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How Hotel Generates Group Invoice(s) in Softinn PMS

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How Hotel Handles Room Upgrade in Softinn PMS for Booking Received from OTAs

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