Hello Softinn PMS user!

Do you know that you can setup different tax and charges on Softinn PMS for your hotel or lodging business?

The taxes could be set up not only for room charges but also other product & services offered by your hotel to your guest.

Check out the video & guidelines below to find out how to setup tax setting  on Softinn PMS :

Steps to Setup Tax Setting on Softinn PMS.

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Follow the guidelines below:

PART 1 : Introduction to Tax Setup Page on Softinn PMS

Step 1 : Login to Softinn PMS

Step 2 : Select the correct property

Step 3 : Click “Others“

Step 4 : Click “Setup”

Step 6 : Click “General”

Step 7 : Click “Tax”. You could create and edit Tax on this Tax Setup page. 

There are 2 types of Calculation for Tax Setup. They are:

(i) Tax & Fee Calculated from Charges. For example, 8% SST calculated from room charges.

(ii) Tax & Fee Calculated from Subtotal. For example, a flat amount of RM 10 Tourism Tax per room per night, regardless of how much the room charges and it can be in % too.

PART 2 (i) : Setup Tax & Fee Calculated from Charges 

Example 1 : 8% Sales & Service Tax (SST) on Booking

Step 1 : From Tax Setup page, click “Add Tax”.

Step 2 : Click “Calculated from Charges”

Step 3 : Put the SST Tax Name, Description and Code.

Step 4 : Insert Amount & tick %.   

Step 5 :  Tick “Reservation” for this tax to be applied.

Step 6 :  Charge Unit will be based on “Per Night“

Step 7 : Click “More Settings“

• You can add the selected Room Type that is applicable for the SST Tax, if you want to

Step 8 : Check the Extra box to make this tax mandatory. If unticked, it will be optional.

Step 9 : Click “Save Changes” and SST Tax is now in the Tax list. 

Example 2: 10% Service Charge on Booking

Step 1 : From Tax Setup page, click “Add Tax”.

Step 2 : Click “Calculated from Charges”

Step 3 : Put the Charge Name, Description and Code.

Step 4 : Insert Amount. Tick %.   

Step 5 :  Tick “Reservation”.

Step 6 :  Charge Unit will be based on “Per Night“

Step 7 : Click “Save Changes” and Service Charge is now in list.

PART 2 (ii) : Tax & Fee Calculated from Subtotal 

Example 1: Melaka Heritage Fee RM2 per room per night

Step 1 : From Tax Setup page, click “Add Tax”.

Step 2 : Click “Calculated from Subtotal”

Step 3 : Put Heritage Fee Name, Description and Code.

Step 4 : Insert Amount and tick Rate.   

Step 5 :  Tick “Reservation”.

Step 6 : Charge Unit will be based on “Per Night“

Step 7 : Click “Save Changes” and Heritage Fee is now created.

Example 2: Tourism Tax RM 10 per room per night 

Step 1 : From Tax Setup page, click “Add Tax”.

Step 2 : Click “Calculated from Subtotal“

Step 3 : Put Tourism Tax Name, Description and Code.

Step 4 : Insert Amount and tick Rate.   

Step 5 :  Tick “Reservation”.

Step 6 : Charge Unit will be based on “Per Night“

Step 7 : Click “Save Changes” and Tourism Tax is now created.

Let’s setup taxes for your hotel charges on Softinn PMS 🙂