Hello Softinn PMS user, wonder how to record miscellaneous expenses incurred by guests during their stay at your hotel in PMS?
To record miscellaneous expenses incurred by your guest, check out the video & guidelines below:
Steps to Record Misc Expenses Incurred to Guest Folio in PMS:
Follow the guidelines below:
Step 1 : Go to https://booking.mysoftinn.com/pms and login to PMS.
Step 2 : You need to key in misc. expenses manually in guest folio. Click “Reservation”, and look for the reservation code of your guest.
Step 3 : After you have found the reservation that you want to record miscellaneous expenses, click the “Folio” icon.
Step 4 : Click on “Misc./others”.
Step 5 : Choose the item type added to the guest. Fill in the item and quantity.
Step 6 : Once done, click “Add Miscellaneous”. Then, click on “Yes,add it!” and “OK”.
**NOTE: Debit (Charges) is the amount charges to guest.
**NOTE: Credit (Payment) is the amount paid by guest.
Step 7 : The misc.expenses had been added into current folio. You can edit or delete the item by clicking “Edit” or “Delete” button.