🌞🎉 May brings a season of celebration, renewal, and exciting progress at Softinn! This month, we’re excited to introduce the preview of Softinn Task — a brand-new home for your housekeeping and maintenance operations. Reimagined from the ground up, Softinn Task is designed to provide a smoother and more intuitive experience for hotel teams, while also supporting modern operational models such as outsourced housekeeping services.
At the same time, we’re continuing to enhance our Channel Manager with ongoing upgrades focused on improving connectivity, reliability, and day-to-day efficiency for hotel operators. More improvements are on the way as we continue building tools that help hotels run smarter and faster.
As Malaysia celebrates Labor Day, Hari Raya Aidilfitri, and Wesak Day this month, we would also like to take this opportunity to wish all our valued users and partners a joyful holiday season filled with happiness, peace, and meaningful moments with loved ones. 🌸✨
📌 Note: This announcement will continue to be updated throughout the month as we roll out more improvements and new features. Stay tuned for more exciting updates!
PMS
New Features
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Improvements
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Bug Fixes
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Channel Manager
New Features
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Bug Fixes
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Booking Engine
The new booking engine is here. This is a preview of the new booking engine. We’ve announced the launch of the hotel-facing UI a few months back. Log in to the booking engine v5 extranet here. Softinn will retire the booking engine v4 by 30.April.2026 31.May.2026 (extended dateline).
New Features
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Improvements
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Bug Fixes
NOTE: Congratulations to Gadek Hotsrpint Wellness and Spa, DJ Citi Plaza & Suite, and INB Resort Melaka. Both the selected hotel guests and the hotels receive RM 50 Grab vouchers each. More info.
FATboy Hotel Kiosk
New Features
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Improvements
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Bug Fixes
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Task
We’re also preparing to launch Task, a brand-new tool to help hotel staff manage operations and daily tasks more efficiently. Task is the hub of all hotel tasks (e.g., housekeeping, work orders, etc.).
If you’d like to participate in the early preview, do let us know. We will send out a special invitation to you.
The housekeper mobile view.
CMS (Content Management System)
Improvements
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Bug Fixes
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Account Portal
New Features
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Improvements
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Bug Fixes
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API
New Features
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Improvements
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Bug Fixes
Wrapping Up
That’s all for May 2026! We hope these updates make your day-to-day operations smoother and help you better serve your guests.
👉 Got feedback? Reply to this post or reach out through our support portal—we’d love to hear from you!
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