How to Create Private & Exclusive Offer Promo Campaign for Your Hotel Guests

Hello fellow Softinn Extranet users! Ever thinking to create promotion offer privately and exclusively to your VIP guests?

Check out the video guide below to learn more about creating private offer promotion using Softinn Extranet.

Steps to Create Private Offer Promotion on Extranet

Follow the guidelines below:

Step 1: Login to Softinn Extranet

Step 2: Select the right property

Step 3: Click “MORE”

Step 4: Select “Create Promo Code”

Step 5: Click “+” button

Step 6: Select the “Promotion Type” following your promotion campaign criteria

Step 7:  Define and set your promotion campaign criteria by filling in the Promo Code Form (i.e.: Campaign name, Promo Code Prefix, Promo values, Promotion Validity date, Allowed Check-in date,…etc)

  • Promotion Validity date means the date your guest shall make booking in order to enjoy the promo code
  • Allowed Check-in date means the date you guest could check-in & stay at your hotel

Step 8: Under the “Advanced” setting on the Promo Code Form, choose “Yes” for “Set for Private Use Only“. Promo code set for private use means that this offer will NOT be displayed on your official website, will NOT be auto-applied on your Booking Engine, and also will NOT be displayed on (Softinn’s Marketplace)

Step 9: If you would like to generate unique promo code for each of your VIP, then please choose “Yes” for “Generate Unique Code” Under the “Advanced” section on the Promo Code Form

Step 10: Click “Save Changes” once you are happy with the setting.

Step 11: On the Promotion dashboard, you will see the promotion campaign that you created. Click on the “i” icon to view the Promotion Usage of the campaign, its promotion details, its QR code, and also the list of unique codes generated, if any.


  • On your Extranet, go to More → “Generate URL Link” to go to your property Booking Engine, try to make a test booking with this promo code. You could then experience from a guest’s perspective who make a booking using this promo code on your booking engine.
  • Other than Private Offer promotion campaign, check out this guide to learn more about Softinn promo code system.

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