Hello Softinn PMS users!
Imagine that your hotel has received a group tour reservation for 2 nights, but they requested to extend the stay by 1 night for all rooms under their group reservation
Check out this video to find out how to do bulk extend stay in Softinn PMS when the guest requests to extend stay for a group reservation in Softinn PMS:
Steps to Do Bulk Extend Stay from Manage Group Reservation Page:
Follow the guidelines below:
Step 1 : Login to Softinn PMS
Step 2 : Select the correct property
Step 4 : Look for the respective reservation and select the group reservation
Step 5 : Click on the “Bulk actions for all rooms” and select “Extend Stay”
Step 6 : From the “Extend Stay for All Rooms” pop up window, insert the number of nights the guest request to extend
Step 7 : For the rates for additional nights, select to follow the last charge in the guest folio, follow rate plan or insert the rates manually.
Step 8 : Click “Save” button.
Step 9 : You may click on the “View Folio” to view the changes made
Hope this video helps you learn how to do bulk extend stay for a group reservation in Softinn PMS! 🙂