Hello Softinn PMS users! As a Front Desk officer, your responsibility is to add a reservation for the walk-in guests or the guest who makes a booking through the OTAs. Before you add a new reservation, make sure you have : Once done the setup, let’s add a new reservation in […]
How to Add New Reservation With Tax in Softinn PMS
Hello Softinn PMS users! As a Front Desk officer, your responsibility is to add a reservation for the walk-in guests or the guest who makes a booking through the OTAs. If you are a tax registrant, you are required to collect sales & service tax from your guest. For accommodation businesses, […]
Add Payment During Reservation Create in Softinn PMS
Hello Softinn PMS users! You received a reservation via phone call and the guest made partial payment first by Bank Transfer. Check out the video & guidelines below to find out how to add payment during reservation create in Softinn PMS : Steps to Add Payment During Reservation Create in Softinn […]
Overview of the Room Status Page in Softinn PMS
Hello Softinn PMS user. We have improved our room status page. With Room Status flow, it is important that you: Let’s check out this video to find out more about the room status page in Softinn PMS : Overview of the Room Status Page in Softinn PMS : From this […]
How to Add Bulk Refundable Security Deposit for A Group Reservations in Softinn PMS
Hello Softinn PMS users! Now, you could add the refundable security deposit in bulk for a group reservation in Softinn PMS Imagine that, Relax Agency check-in today. Upon arrival, you collected a refundable security deposit of RM 200, which is RM 50 per room for 4 rooms. Let’s check out […]
How to Add Bulk Payment to A Group Reservation in Softinn PMS
Hello Softinn PMS users! Now, you could add bulk payment to a group reservation on the Manage Group Reservations page in Softinn PMS. Scenario 1 : Imagine that your guest, Matthew check-in today and he has previously made an Advance Deposit for his group reservation. So, today you will use […]
How to Clear Folio Balance of A Group Reservation in Softinn PMS
Hello Softinn PMS users! Now, you could clear folio balance for a group reservation quickly and efficiently in Softinn PMS! Imagine that Spark Travel Agency has just made a full payment for his group reservation. Let’s check out this video to learn how to clear folio balance of a group […]
Overview of Bulk Payment Action for Group Reservation in Softinn PMS
Hello Softinn PMS user! You can now perform bulk payment action for group reservation in Softinn PMS Let’s check out this video to have an overview about clearing folio balance, adding bulk payment, and collecting refundable security deposit for group reservation in Softinn PMS : Bulk Payment Actions for Group Reservation: With […]
How to Make a Booking from Softinn Hotel Booking Engine (BE)
Hello Softinn Booking Engine users! Imagine that you want to make a booking for the check-in date on 24 January for a 2-night stay in a hotel. Let’s check out this video to find out how to make a booking from Softinn Hotel Booking Engine (BE). How to Make a […]
Maximum Selling Unit on Softinn Extranet
Hi Softinn Extranet & Softinn PMS user. We have made available a new feature which is the maximum selling unit for Softinn Booking Engine. The purpose of this feature is to avoid, if not to minimize the overbooking cases happening on your Hotel direct Booking Engine. Check out this video to find out […]
