Hello Softinn PMS users! Guest Ledger shows you a summary of all guests folios residing in your hotel on a specific date. Check out this video to find out where to view Guest Ledger in Softinn PMS : Steps to View Guest Ledger in Softinn PMS: Follow the guidelines below: Step 1 : Login to Softinn […]
The Advance Deposit Ledger in Softinn PMS
Hello Softinn PMS users! Advance Deposit Ledger is shows you a summary of the advance deposit balance your guests still have with your Hotel on a specific date. Check out this video to find out where to view Advance Deposit Ledger in Softinn PMS : Steps to View Advance Deposit […]
Manage Hotel Calendar in Softinn Extranet & PMS
Hello Softinn subscribers! If you are using both our Booking Engine Extranet & PMS, this video is for you. If you turn on the auto-sync between the PMS and Extranet, when a reservation was received either in Booking Engine or PMS the room inventory will be auto-synced and updated between […]
How to Edit Room Guest Details for Group Reservation in Softinn PMS
Hello Softinn PMS users! Let’s imagine that your hotel received a tour group reservation for 2 Pool Chalet Room. During the check-in process, you would like to update the company and guest details in Softinn PMS. Check out this video to find out how to edit the room guest details […]
How to Edit Room Guest Details in Softinn PMS
Hello Softinn PMS users! Your upcoming check-in guest informed that she already changed her phone number and you would like to update her new phone number on Softinn PMS. Check out the video & guidelines below to find out how to edit room guest details in the Reservation page on Softinn PMS: […]
How to Add Your Hotel Room Photos to be Displayed on your Booking Engine
Hello Softinn Extranet user! Pictures tell a hundred word 🙂 Your guest would love to see as many hotel room photos as possible before they make their booking through your hotel booking engine. You can display multiple room photos for each room type on your hotel booking engine by adding those photos […]
How to Apply for Payment Gateway Account with iPay88 Malaysia
Hello Softinn Subscribers! Softinn offers 3 options to our subscribers in booking payment setting, which are as below: (1) Collected by Softinn; (2) Collected by You (Host); (3) Collected by You using Payment Gateway If you choose to use the 3rd option: Collected by You using Payment Gateway, AND would like to register with iPay88, we provide the following […]
Where to View Collection Summary Report by Shift in Softinn PMS
Hello Softinn PMS user! You would like to know how much cash & payment your hotel front office has collected in a day or in each shift of a day. On Softinn PMS, you could get that information from the Collection Summary Report. Check out this video to find out where to view the collection […]
Where to Setup Hotel Work Shifts in Softinn PMS
Hello Softinn PMS user! Let’s imagine your Hotel runs for 3 working shifts in a day which are : Morning : 7.00 AM to 3.00 PM Noon : 3.00 PM to 11.00 PM Night : 11.00 PM to 7.00 AM On Softinn PMS, you could setup shifts for your Hotel. Check out this […]
How Hotel Handle the Guest Folio for Change of Room Type During Guest’s Stayover
Hello Softinn PMS user! Let’s imagine that you have a guest who will check-in on 18th Nov for 2 nights for Deluxe Room. After his 1st night stay, the guest requests to upgrade the room to Pool Chalet for his 2nd night. Check out this video to find out how you should handle the […]
