Hello Softinn PMS user and Softinn Hotel Kiosk user! Thank you for subscribing to Softinn PMS and Softinn Hotel Kiosk! 🙂 In Softinn Hotel Kiosk, you are able to connect your hotel hardware like room key encoder, MyKad reader, passport scanner, Vendfun vending machine, etc. We have compiled this 1-page Getting Started Guide […]
How to Install Softinn Hotel Kiosk Apps
Hello Softinn PMS user and Softinn Hotel Kiosk user! Check out this video to find out how to download & install Softinn Hotel Kiosk to your computer. Steps to Install Softinn Hotel Kiosk: Follow the guidelines below: Step 1 : Go to Softinn Hotel Kiosk Step 2 : Proceed to […]
Transfer Folio Balance between Folios in Softinn PMS
Hello Softinn PMS user! Check out this video to find out how to transfer folio balance to other folios in Softinn PMS 🙂 Transfer Folio Balance from Main Folio to Sub Folio : Imagine that you have a guest that would like to separate the miscellaneous charges from the room charges in […]
Introduction to New Reservation Form in Softinn PMS
Hello Softinn PMS user! Check out this video to learn about the new Reservation Form in Softinn PMS 🙂 Introduction to New Reservation Form in Softinn PMS: With the new reservation form design, here are the new features and functions: You could add the payment for all rooms or selected rooms on Reservation […]
Use Advance Deposit Available as Payment in Guest Folio
Your guest, Samantha Lee had paid you an Advance Deposit / Prepayment to reserve a room without confirming her check-in date previously. Today, Samantha called and decided her check-in date to be on 12th Mac for a Villa Room type. Check out this video to learn how to add payment using […]
How to Void Transaction When Your FO Posted Payment to a Wrong Payment Account in Guest Folio?
Hello Softinn PMS user! Your Front Officer (FO) is checking out a guest and performing a security deposit refund to the guest. The security deposit was collected by “Cash” during check-in, but when your FO performs a refund to the guest upon check-out she mistakenly chosen refund by “Credit Card” Check this […]
Introduction to New Guest Folio in Softinn PMS
Hello Softinn PMS user! This video will show the features available in the new Guest Folio in Softinn PMS. With this new Guest Folio, you are able to : void a payment transaction when your FO did a mistake in guest folio generate receipt & invoices under different guest name apply prepayment […]
How to Add Reservation For a Walk-in Guest that Check-in After Midnight in Softinn PMS
Hello Softinn PMS user! Let’s imagine that you have a walk-in guest check-in on 21st Feb at 4.00am and check-out on 22nd Feb at 12.00pm for Villa Room type. According to your hotel policy, the guest is required to pay for 2 nights: 1st Night: 21st Feb 4.00am to 21st Feb 12.00pm 2nd Night: […]
Monitor Your Hotel Cash on Hand in Real Time in Softinn PMS
Hello Softinn PMS user! We made it easier for you to know how much cash on hand you are supposed to have in your hotel cash drawer. Let’s check out this video to learn where you could see your cash on hand in Softinn PMS at one glance : Steps to Monitor Your Hotel […]
How to Use Collection Summary Report in Softinn PMS
Hello Softinn PMS user! You would like to know how much cash & payment your hotel front office has collected in a day or in each shift of a day. Besides, you would also like to know how much is the Cash Opening Balance and Ending Balance for each shift. *This is only applicable to hotel […]
