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Author Aifaa Razali

Booking Lead Time Report by Room Type in Softinn PMS

  • Posted 14 September 2023
  • By Aifaa Razali

Hello Softinn PMS user! Booking Lead Time Report by Room Type shows the average booking lead time for each Room Type based on the Booking Creation Date and Check-In Date. Check out this video to find out where to view Booking Lead Time Report by Room Type in Softinn PMS. Where to […]

Transfer Folio Balance between Folios in Softinn PMS

  • Posted 02 September 2023
  • By Aifaa Razali

Hello Softinn PMS user! Check out this video to find out how to transfer folio balance to other folios in Softinn PMS 🙂 Transfer Folio Balance from Main Folio to Sub Folio : Imagine that you have a guest that would like to separate the miscellaneous charges from the room charges in […]

How to Add New Room Type in Softinn PMS? (For Existing PMS Merchant)

  • Posted 01 September 2023
  • By Aifaa Razali

Hello Softinn PMS users.  This video guide is only applicable to: For Softinn Master plan and All-Star plan users, please reach out to the Softinn Account Manager to add more rooms as we will be guiding you. To begin with, imagine that you would like to add a new room […]

How to Add More Rooms to an Existing Room Type in Softinn PMS

  • Posted 30 August 2023
  • By Aifaa Razali

Hello Softinn PMS users.  This video guide is only applicable to: For Softinn Master plan and All-Star plan users, please reach out to the Softinn Account Manager to add more rooms as we will be doing this for you. To begin with, imagine that you would like to add 2 […]

How to do Channel Mapping and Room Mapping for Didatravel

  • Posted 22 August 2023
  • By Aifaa Razali

Hello Softinn PMS user & Softinn Channel Manager subscriber! fter the setup the Room Type & Rate Plan completed, you can proceed with the Channel Mapping and Room Mapping in Softinn PMS. Before you start to map Softinn Channel Manager to OTAs, please make sure that you have : Softinn Channel Manager […]

How to Generate Receipt & Invoice under Room Guest Name in Softinn PMS

  • Posted 16 August 2023
  • By Aifaa Razali

Hello Softinn PMS users. You might be experiencing that your hotel guest requests the receipt and invoice to be under the room guest’s name instead of the main contact name. This request could be performed in Softinn PMS.  Imagine that Amanda has a reservation for 2 rooms: Garden Chalet and […]

How to do Channel Mapping and Room Mapping for AirAsia

  • Posted 04 August 2023
  • By Aifaa Razali

Hello Softinn PMS user & Softinn Channel Manager subscriber! After the setup of the Room Type & Rate Plan is completed, you can proceed with the Channel Mapping and Room Mapping in Softinn PMS. Before you start to map Softinn Channel Manager to OTAs, please make sure that you have : Softinn […]

How to Auto Sync Reservation from Softinn Extranet to Softinn PMS

  • Posted 30 July 2023
  • By Aifaa Razali

Hello Softinn PMS user! Let’s imagine that your guests make booking directly from your official website through Softinn Booking Engine. You would like to automatically sync the reservation received from Softinn Extranet to Softinn PMS. We have made this easy for you 🙂 Check out the video & guidelines below to […]

How to Sync Allotment from Softinn PMS to Softinn Booking Engine

  • Posted 30 July 2023
  • By Aifaa Razali

Hello  Softinn PMS  users! This video and guidelines will be useful for Softinn PMS user who is also using Softinn Booking Engine (BE). In Softinn PMS, you can sync the allotment from Softinn PMS to Softinn Booking Engine. Check out the video & guidelines below to find out how to sync […]

How to do Channel Mapping and Room Mapping for Other OTAs Channels

  • Posted 25 July 2023
  • By Aifaa Razali

Hello Softinn PMS user & Softinn Channel Manager subscriber! After the setup the Room Type & Rate Plan completed, you can proceed with the Channel Mapping and Room Mapping in Softinn PMS. Before you start to map Softinn Channel Manager to OTAs, please make sure that you have : Softinn Channel Manager is connected […]

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About Softinn

Softinn builds the next-generation hotel management system for boutique hotels in the Asia Pacific. To learn more, visit www.mySoftinn.com

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