Hello Softinn PMS user. We have improved our room status page. With Room Status flow, it is important that you: Let’s check out this video to find out more about the room status page in Softinn PMS : Overview of the Room Status Page in Softinn PMS : From this […]
How to Add Bulk Refundable Security Deposit for A Group Reservations in Softinn PMS
Hello Softinn PMS users! Now, you could add the refundable security deposit in bulk for a group reservation in Softinn PMS Imagine that, Relax Agency check-in today. Upon arrival, you collected a refundable security deposit of RM 200, which is RM 50 per room for 4 rooms. Let’s check out […]
How to Add Bulk Payment to A Group Reservation in Softinn PMS
Hello Softinn PMS users! Now, you could add bulk payment to a group reservation on the Manage Group Reservations page in Softinn PMS. Scenario 1 : Imagine that your guest, Matthew check-in today and he has previously made an Advance Deposit for his group reservation. So, today you will use […]
How to Clear Folio Balance of A Group Reservation in Softinn PMS
Hello Softinn PMS users! Now, you could clear folio balance for a group reservation quickly and efficiently in Softinn PMS! Imagine that Spark Travel Agency has just made a full payment for his group reservation. Let’s check out this video to learn how to clear folio balance of a group […]
Overview of Bulk Payment Action for Group Reservation in Softinn PMS
Hello Softinn PMS user! You can now perform bulk payment action for group reservation in Softinn PMS Let’s check out this video to have an overview about clearing folio balance, adding bulk payment, and collecting refundable security deposit for group reservation in Softinn PMS : Bulk Payment Actions for Group Reservation: With […]
User Access to Override Reservation Daily Rates in Softinn PMS
Hello Softinn PMS user! As a hotel manager, you can grant access to your hotel FO to edit/override room rates when they create a reservation in Softinn PMS . By default, all users are given access to edit room rates in the reservation form. If you would like to restrict the user from […]
How to Add Reservation for a Walk-in Guest that Check-in After Midnight in Softinn PMS
Hello Softinn PMS user! Imagine that you have a walk-in guest who arrives and check-in after midnight. Check out this video to find out how to create a reservation for this guest in Softinn PMS 🙂 Steps to Add Reservation for Walk-in Guest that Check-in After Midnight in PMS: Scenario 1 : The […]
How to Send Guest e-Receipts and e-Invoices in email from Guest Folio
Hello Softinn PMS users! Guest Folio features contain all transactions for each of the Hotel guests which include payment and charges. In the Guest Folio page, you can print and send the e-Receipt to your guest upon adding the payment. On top of it, you also can print and send the […]
Manage Booking Request (BR) Received from Softinn Booking Engine in Softinn PMS
Hello Softinn Booking Engine & Softinn PMS user! This video is applicable to Softinn PRO Plan user (PMS + BE) who collects booking payment manually for booking received from Softinn booking engine. Now, you can manage your booking requests in Softinn PMS 🙂 Here are what you can do: Let’s check out this video to find […]
How to Set Weekend & Weekday Rate in Softinn PMS
Hello Softinn PMS users! After you have setup the Rate Plan and done with the Room Rate mapping, the default rates will be reflected on the Inventory page. On Inventory page, you can setup the different rates for Weekday and Weekend. Check out the video & guidelines below to find out […]
