Hello Softinn PMS user! Let’s imagine that you have a group tour reservation that will check-in to your Hotel today of 6 people for 3 rooms. Check out the video & guidelines below to find out how to perform Goup Check-In in Softinn PMS : Steps to Performs Group Check-In in Softinn PMS: Follow […]
How Guest Uses Booking Cash Voucher Given By Hotel due to Covid-19
Hello Softinn Booking Engine guest! Due to the Covid-19 second wave, you might need to postpone your vacation until the situation getting better. So in this case, Hotel might offer a cash voucher whereby the value is equivalent to your booking sum. With the cash voucher, you could make a […]
What Hotel Should Know About Booking Confirmation Email Received from Softinn Booking Engine (BE)
Hello Softinn Extranet user! Your guest made a booking through Softinn Booking Engine (BE) and has confirmed with payment. You will receive a booking confirmation email from Softinn. Check out this video to learn what you need to know about a booking confirmation email received from Softinn : What Hotel Should […]
How to do Channel Mapping and Room Mapping for Traveloka
Hello Softinn PMS user & Softinn Channel Manager subscriber! After the setup the Room Type & Rate Plan completed, you can proceed with the Channel Mapping and Room Mapping in Softinn PMS. Before you start to map Softinn Channel Manager to OTAs, please make sure that you have : Completed setup the Room Type and […]
How Hotel Handle Booking Cancellation & Modification Request during Covid-19
In this Covid-19 pandemic, as a hotelier you might receive many booking cancellation requests from your guest. High refund will very likely affect your hotel cash flows. Question: What a hotel could do in handling booking cancellation request during the Covid-19 pandemic? Here’s one of the suggestions from Softinn: Instead […]
How to do Channel Mapping and Room Mapping for Tiket.com
Hello Softinn PMS user & Softinn Channel Manager subscriber! After the setup the Room Type & Rate Plan completed, you can proceed with the Channel Mapping and Room Mapping in Softinn PMS. Before you start to map Softinn Channel Manager to OTAs, please make sure that you have : Completed setup the Room Type […]
How to Generate Guest Sign-In Form in Softinn PMS
Hello Softinn PMS user! In Softinn PMS, you could generate guest Sign-In Form directly from the system. Thus, you could save time without needed to fill in the Sign-In Form manually. Check out the video & guidelines below to find out how to how to generate guest Sign-In Form in Softinn PMS : Steps to […]
How to Setup for Guest Sign-In Form in Softinn PMS
Hello Softinn PMS user! As a Hotel Front Desk, upon the guest check-in, you would need to prepare a Sign-In Form manually and get the guest to sign on the form. With Softinn PMS, you could save the time as you could generate a guest Sign-In Form in the system […]
How to do Channel Mapping and Room Mapping for Ctrip
Hello Softinn PMS user & Softinn Channel Manager subscriber! After the setup the Room Type & Rate Plan completed, you can proceed with the Channel Mapping and Room Mapping in Softinn PMS. Before you start to map Softinn Channel Manager to OTAs, please make sure that you have : Completed setup the Room Type and […]
How to do Channel Mapping and Room Mapping for Expedia
Hello Softinn PMS user & Softinn Channel Manager subscriber! After the setup the Room Type & Rate Plan completed, you can proceed with the Channel Mapping and Room Mapping in Softinn PMS. Before you start to map Softinn Channel Manager to OTAs, please make sure that you have : Completed setup the Room Type and […]
