Hello Softinn PMS users! You would like to know each room type’s revenue and occupancy rate for May 2021. It is to evaluate which room types sell better compared to the other room types. You could get this information from Occupancy Report By Room Type. Check out this video to find out […]
How to Generate Cash Voucher for Your Guest to be Used in the Next Booking
Hello Softinn Extranet user! Due to the Covid-19 second wave, your Hotel might experience a high booking cancellation request. Due to this incidence, you may need to refund the full booking amount to the guest. Instead of refund the full amount to the guest, your Hotel may consider provide a Cash […]
How to Use the “Use to Pay” Button in Softinn PMS Guest Folio
Hello Softinn PMS users! Imagine that you have a reservation for a walk-in guest who had paid a Refundable Security Deposit upon check-in. During their stay in your hotel, there is damage in the Room and the charges are to be borne by the guest.You can use the “Use to Pay” button to […]
How to do Channel Mapping and Room Mapping for Tiket.com
Hello Softinn PMS user & Softinn Channel Manager subscriber! After the setup the Room Type & Rate Plan completed, you can proceed with the Channel Mapping and Room Mapping in Softinn PMS. Before you start to map Softinn Channel Manager to OTAs, please make sure that you have : Completed setup the Room Type […]
Where to Get the Past Invoices / Receipts Generated in Softinn PMS
Hello Softinn PMS user! You have generated an invoice to your guest (Thomas), but he requested you to send the invoice again to him because he lost the invoice. In Softinn PMS, you will be able to get a list of past invoices & receipts generated easily by using the Guest […]
What Hotel Should Do in PMS When Receiving Reservations from OTAs (For Booking Pay Over Counter)
Hello Softinn PMS user! Let’s imagine that you have received a new reservation from Agoda which the payment will be collected by the Hotel. Check out the video & guidelines below to find out what Hotel should do when receiving a reservation from OTAs for the payment collected by Hotel in Softinn PMS : Steps […]
Where to View Guest Ledger in Softinn PMS
Hello Softinn PMS users! Guest Ledger shows you a summary of all guests folios residing in your hotel on a specific date. Check out this video to find out where to view Guest Ledger in Softinn PMS : Steps to View Guest Ledger in Softinn PMS: Follow the guidelines below: Step 1 : Login to Softinn […]
How Hotel Generates Group Invoice(s) in Softinn PMS
Hello Softinn PMS user! You have checked-out a group reservation and now you would like to generate invoices to this Group Tour. Check out the video & guidelines below to find out how to generate invoices in bulk for Group Reservation using Softinn PMS : Steps to Generates Group Invoice(s) in Softinn PMS: Follow […]
How to Email Guest Folio to Your Hotel Guest using Softinn PMS
Hello Softinn PMS user! Guest Folio records every transaction incurred by your hotel guest while he/she is staying in your hotel. Hotel could email the Guest Folio to the guest from Softinn PMS, when needed. Check out the video & guidelines below to find out how to email the Folio PDFs to the […]
Where to View Shift Summary Report in Softinn PMS
Hello Softinn PMS users! You would like to know how much cash and payment that your Hotel Front Officer has collected during their Shift. You also would like to know the cash and payment collected are belong to which guest folio. In Softinn PMS, you could get this information from […]
