Hello Softinn PMS users! Let’s imagine that you have a group tour reservation that will check-out from your hotel today for 2 rooms. Check out this video to find out how to perform bulk check-out from Manage Group Reservation Page in Softinn PMS: Steps to Do Bulk Check-Out from Manage Group […]
Bulk Check-In from Manage Group Reservation Page in Softinn PMS
Hello Softinn PMS users! Let’s imagine that you have a group tour reservation that will check-in to your hotel today for 3 rooms. Check out this video to find out how to perform bulk check-in from Manage Group Reservation Page in Softinn PMS: Steps to Do Bulk Check-In from Manage Group […]
Bulk Move Dates from Manage Group Reservation Page in Softinn PMS
Hello Softinn PMS users! Imagine that your hotel has received a group tour reservation for 2 nights. They requested to amend the check-in date for all rooms under their group reservation. Check out this video to find out how to do bulk move dates in Softinn PMS when the guest requests […]
Bulk Extend Stay from Manage Group Reservation Page in Softinn PMS
Hello Softinn PMS users! Imagine that your hotel has received a group tour reservation for 2 nights, but they requested to extend the stay by 1 night for all rooms under their group reservation Check out this video to find out how to do bulk extend stay in Softinn PMS when […]
Bulk Shorten Stay from Manage Group Reservation Page in Softinn PMS
Hello Softinn PMS users! Imagine that your hotel has received a group tour reservation for 3 nights, but they requested to shorten the stay by 2 nights for all rooms under their group reservation. Check out this video to find out how to do bulk shorten stay in Softinn PMS when […]
How Hotel Handles Room Upgrade in Softinn PMS for Booking Received from OTAs
Hello Softinn PMS users! Your hotel received a reservation from OTA for Double Deluxe Room at the price of RM100 per night. Prior to the guest check-in, your guest requests to upgrade the room to Villa Room. Villa Room price is RM200 per night, your guest agreed to pay the upgrade by […]
How to Edit Main Contact and Room Guest Details for Group Reservation in Softinn PMS
Hello Softinn PMS users! Let’s imagine that your hotel received a tour group reservation for 2 Villa Room. During the check-in process, you would like to update the company and guest details for this group reservation in Softinn PMS. Check out this video to find out how to update the […]
How to Edit the Check-In & Check-Out Date for a Group Reservation in Softinn PMS
Hello Softinn PMS users! Imagine that your hotel has received a group tour reservation for 3 rooms that stays for 2 nights. During their stay, one of the guests has an emergency and he needs to check-out one day earlier. Check out this video to find out what you need to […]
How to Edit Room for a Group Reservation in Softinn PMS
Hello Softinn PMS user! Let’s imagine that your hotel has received a group tour from a company, for a group reservation of 6 people for 3 rooms. The group booked 2 units of King Bed Room and 1 unit of Queen Bed Room. During the check-in process, one of the guest’s requested […]
How Hotel Handle the Guest Folio for Change of Room Type During Guest’s Stayover
Hello Softinn PMS users! Let’s imagine that you have a guest who will check-in on 13th December for 2 nights for Queen Bed Room. After his 1st night stay, the guest requests to upgrade the room to Villa Room for his 2nd night. Check out this video to find out how you […]
