Hello Softinn PMS users. In this video, you will find out how to check out a guest after the reservation has missed the supposed check-out date in Softinn PMS. Scenario : Imagine that you notice Leo’s reservation is still in the In-House Guest list status even though he has physically […]
How to Check-In A Guest From the Guest Arrival Page
Hello Softinn PMS user! We have made the process of check-in in a guest easier with the new check-in flow on the Guest Arrival page. From this page, before you check-in a guest, you could: Record and Edit the Guest Details Assign the Main Contact Details Collect and record the payment Collect […]
How Guest Perform Pre-Arrival Web Check-In Service
Hello Softinn PMS user! Check out this video to learn how to perform pre-arrival web check-in service upon receiving the email invitation sent by the Hotel. Steps to Perform Pre-Arrival Web Check-In Service : Follow the guidelines below: Step 1 : To proceed to pre-arrival web check-in, check your email invitation sent […]
How to Read & Interpret a Reservation Number in Softinn PMS
Hello Softinn PMS user! Every Reservation No. on Softinn PMS is unique. You can read what date and time a booking was made from Reservation No. Check out this video to learn how to read & interpret a Reservation No. in Softinn PMS : Steps to Read & Interpret a Reservation Number in […]
Search & Share Made Easy for Hotel – Softinn URL Service
Hello Softinn PMS users! On Softinn PMS, you can now share the page that you are currently viewing on Softinn PMS with other Softinn PMS users with the Softinn URL Service feature. Let’s check out this video to find out how Softinn URL Service works on Softinn PMS 🙂 Search & Share Made […]
Monitor Your Hotel Cash on Hand in Real Time in Softinn PMS
Hello Softinn PMS user! We made it easier for you to know how much cash on hand you are supposed to have in your hotel cash drawer. Let’s check out this video to learn where you could see your cash on hand in Softinn PMS at one glance : Steps to Monitor Your Hotel […]
How Hotel Check-Out Multiple Reservations in Softinn PMS
Hello Softinn PMS user! You would like to check-out multiple reservations at the same time due to multiple guests departing at the hotel at the same time. Check out the video & guidelines below to find out how to check-out multiple reservations in Softinn PMS : Steps to Check-Out Multiple Reservations in Softinn PMS: […]
How to do Channel Mapping and Room Mapping for Expedia
Hello Softinn PMS user & Softinn Channel Manager subscriber! After the setup the Room Type & Rate Plan completed, you can proceed with the Channel Mapping and Room Mapping in Softinn PMS. Before you start to map Softinn Channel Manager to OTAs, please make sure that you have : Softinn Channel Manager is connected to […]
How to do Channel Mapping and Room Mapping for Tiket.com
Hello Softinn PMS user & Softinn Channel Manager subscriber! After the setup the Room Type & Rate Plan completed, you can proceed with the Channel Mapping and Room Mapping in Softinn PMS. Before you start to map Softinn Channel Manager to OTAs, please make sure that you have : Softinn Channel Manager is connected […]
Where to Get the Past Invoices / Receipts Generated in Softinn PMS
Hello Softinn PMS user! You have generated an invoice to your guest (Thomas), but he requested you to send the invoice again to him because he lost the invoice. In Softinn PMS, you will be able to get a list of past invoices & receipts generated easily by using the Guest […]
