Hello Softinn PMS users! You would like to know how much cash and payment that your Hotel Front Officer has collected during their Shift. You also would like to know the cash and payment collected are belong to which guest folio. In Softinn PMS, you could get this information from […]
How to Close Room from Booking for OTAs While Remain Open for Direct Booking Engine?
Hello Softinn subscribers. This guide is only applicable to Softinn subscribers who use Softinn Booking Engine, PMS, and Channel Manager. In this video, you will find out how to close rooms from booking for OTAs while remain it open for booking on your Direct Booking Engine. Scenario : Your hotel would […]
Manage the Stayover Guests From the In-House Guests Page
Hello Softinn PMS user. We have made the process of managing the reservation of your stayover guests easier on the In-House Guests page. From this page, you could : Collect payment & Refund payment Collect and Refund security deposit Generate Receipt Add Charges Search for guests, and Export the list […]
How to Check-Out A Guest From the Guest Departure Page
Hello Softinn PMS user. We have made the process of check-out a guest easier with the new check-out flow on the Guest Departure page. From this Guest Departure page, you could directly : Collect payment Refund payment Refund security deposit Generate receipt Search for guests, and Export the list in […]
Softinn Kiosk Apps (FATboy) Setting Setup
Hello Softinn Hotel Kiosk user! After you have installed Softinn Hotel Kiosk apps on your computer, you will need to setup Softinn Kiosk Setting. Check out this video to find out how to do setup for Softinn Kiosk Setting : Steps to Setup Softinn Kiosk Apps Setting: Follow the guidelines below: […]
How to Edit a Maintenance Allocation Duration on PMS Calendar Page
Hello Softinn PMS user. From the PMS Calendar page, you can edit a maintenance allocation duration by just dragging the head/tail of an allocation bar. Imagine that the Two Bedrooms Apartment – TBA001 has been blocked for air-cond maintenance. However, due to no available spare parts to fix the air-cond, the maintenance work […]
How to Swap Room between 2 Reservations on PMS Calendar Page
Hello Softinn PMS user. From the PMS Calendar page, you are able to swap the room of a reservation with another reservation. Note: A reservation cannot be swapped with an allocation other than reservation. Scenario : Alif requests to swap his room with his friend -Mike. Currently, Alif stays at Deluxe Room while […]
How to Change Room of a Reservation on the PMS Calendar Page
Hello Softinn PMS user. From the PMS Calendar page, you are now able to change the room of a reservation by moving the whole reservation bar to another room. You could move a reservation to another room of the same room type OR to a different room type. All you need to […]
How to Extend or Shorten a Reservation on the PMS Calendar Page
Hello Softinn PMS user. From the PMS Calendar page, you are able to extend or shorten a reservation by just dragging the tail of a reservation bar. Check out this video to know how to extend or shorten a reservation on the PMS Calendar page : How to Extend the Stay […]
Drag-and-Drop feature on PMS Calendar Page
Hello Softinn PMS user. We have made managing a reservation and maintenance allocation in the PMS Calendar page easier and faster. Now, on the PMS Calendar page, you are able to just Drag-and-Drop to : Move the reservation to another room Swap the room with another reservation Extend or shorten […]
