Hello Softinn PMS user! Guest Sign-In Form or Guest Confirmation Form contains guest and stay information, charges, payment and the terms & conditions that the guests need to follow during their stay in the hotel. It serves as an official document that proves the guest’s reservation and stay at the hotel. In […]
How to Change Room for a Reservation in Softinn PMS
Hello Softinn PMS users! Guest request to change or upgrade room? Or, Guest is not satisfied with the room? Don’t worry, updating and upgrading the room for a guest are with just a few clicks in Softinn PMS. Check out the video & guidelines below to find out how to change room […]
How to Shorten Stay in Softinn PMS
Hello Softinn PMS users! Check out this video to find out to learn more about how to edit a reservation in Softinn PMS. Steps to Shorten Stay in Softinn PMS: Follow the guidelines below: Step 1 : Log in to Softinn PMS. Step 2 : Select the correct property. Step 3 : Click on “Reservation” to […]
How to Extend Stay in Softinn PMS
Hello Softinn PMS user. Let’s check out this video to learn more about how to update a reservation in Softinn PMS when the guest requests to extend their stay : How to Extend the Stay in Softinn PMS Follow the guidelines below: Step 1 : Go to Softinn PMS Step 2 […]
How to Add Room Guest on the Reservation Form in Softinn PMS (New Reservation Form)
Hello Softinn PMS users! Check out this video to find out more on how to add room guest on the Reservation Form in Softinn PMS. Steps to Add Room Guest on the Reservation Form in Softinn PMS: Follow the guidelines below: Step 1 : Log in to Softinn PMS. Step 2 : Select the correct property. Step […]
How to Create Group Reservations in Softinn PMS (New Reservation Form)
Hello Softinn PMS users! Check out this video to find out more on how to create a group of reservations in Softinn PMS. Scenario : Imagine that your hotel received a group tour for 5 units of Villa Room and 6 units of Superior Room for 3 nights.The booking was made under the name of […]
How to Add Single Room Reservation in Softinn PMS (New Reservation Form)
Hello Softinn PMS users! Check out this video to find out more on how to add single room reservations in Softinn PMS. Scenario : Imagine Lisa will be check-in today for 3 nights and she will be staying at Superior Room. Steps to Create Single Room Reservation in Softinn PMS: Follow the guidelines below: […]
How to Add Multiple Room Reservation in Softinn PMS (New Reservation Form)
Hello Softinn PMS users! Check out this video to find out more on how to add multiple room reservations in Softinn PMS. Scenario : Imagine Alex will be check-in today and he makes a reservation for 1 Superior Room and 1 Villa Room. Steps to Create Multiple Room Reservation in […]
Overview of the New Create Reservation Form in Softinn PMS (New Reservation Form)
Hello Softinn PMS users! Here’s a quick introduction to our upcoming Create Reservation Form in Softinn PMS. This new create reservation form allows you to create reservation all in a single page.NOTE: If you prefer to use the old create reservation form, click on the “Revert back to old form?” […]
Payment Account Mapping for Channel Manager
Hello Softinn PMS users! This guide is applicable to Softinn Channel Manager and Staah users. In this video, you will find out how to do payment account mapping for Channel Manager. After you have completed this mapping, the reservation that is pushed from OTAs, the payment will be automatically added to the […]
