Hello Softinn PMS user.
Let’s check out this video to learn more about how to update a reservation in Softinn PMS when the guest requests to extend their stay :
How to Extend the Stay in Softinn PMS
Follow the guidelines below:
Step 1 : Go to Softinn PMS
Step 2 : Select the correct property
Step 3 : Click on “Reservation” to go to the reservation main page.
Step 4 : Firstly, you can click on the “Option” menu icon and then, select “Extend Stay”.
Step 5 : After that, the “Extend Stay” window will pop up. From this pop-up window, you can update how many nights the guest requested to extend.
Step 6 : Subsequently, the new check-out date will be displayed, and you need to make sure the daily rate is correct for the additional night added.
Step 7 : Then, click on the “Save” button to save the changes.
Hope this video helps you learn how to extend stay for a reservation in PMS. 🙂