Tax Mapping for Channel Manager

Hello  Softinn PMS users!

This guide is applicable to the :  

  • Softinn Channel Manager users and 
  • Softinn PMS users who are using Siteminder and Staah Channel Manager

In this video, you will find out how to do tax mapping for Channel Manager

With the tax mapping setup, reservations that are pushed from OTAs to Softinn PMS, the applicable tax will be automatically calculated for you in the guest folios. 

Well, before you proceed to set up the Tax Mapping, you will need to check:

  • if your hotel room sales are a subject to taxes or fee; AND
  • If your hotel room charges on an OTA is tax inclusive or tax not inclusive.

Check out this video to find out  how to do tax mapping for Channel Manager in Softinn PMS  :

Steps to do Tax Mapping for Channel Manager:

Follow the guidelines below:

Step 1 : Login to Softinn PMS

Step 2 : Select the correct property

Step 3 : Click “OTHERS”, click on “SETUP“, click on “General” and click on “Booking Source & Connectivity

Step 4 : Click on the “Add Tax Mapping” button

Step 5 : Select the OTA that you want to add tax mapping

Step 6 : From the “Tax Type”, you will see a list of the tax types that you set up on the tax setting page

Step 7 : If the room charges of the OTA is included tax, please tick on the “tax is included in the room charges from OTA” checkbox. Otherwise, leave it unchecked.

Step 8 : Once done, click on the “Save” button

Step 9 : By default, the tax setup status will be inactive, and once you are ready to activate it, you can turn it on

Let’s set up the tax mapping for each connected OTAs so that our system will automatically calculate the taxes applied for each reservation that was pushed from OTA for you 🙂

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