How to Perform Bulk Cancellation from Manage Group Reservation Page on Softinn PMS

Hello Softinn PMS User!

Customers request to cancel bookings? Wonder how to cancel all bookings at once in Softinn PMS?

Check out the video & guidelines below to find out on how to perform bulk cancellation from manage group reservation page in Softinn PMS :

Steps to Perform Bulk Cancellation from Manage Group Reservation Page on Softinn PMS :


Follow the guidelines below:

Step 1: Login to Softinn PMS

Step 2: Select the correct property

Step 3: Click on ‘Reservation

Step 4: Then, click on ‘Manage Group Reservations

Step 5: Click on the ‘Bulk actions for all rooms’ and select ‘Cancel Reservations’

Step 6: On ‘Cancellation Page”, you can select all reservations

  • Fill in the reason for the booking cancellation
  • You may choose to reverse the room charges, if needed.

Step 7: Once done, click ‘Save

The reservations have been cancelled successfully. The status of the reservation will show “Cancelled”.

**Note:

  1. During the cancellation process, you must not close the tab; otherwise, the process will be aborted
  2. This action is not reversible.
  3. You cannot cancel a reservation that had been checked in.

Hope this video helps you on how to perform bulk cancellation from manage group reservation page on Softinn PMS 🙂

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