Hello Softinn PMS User!
Customers request to cancel bookings? Wonder how to cancel all bookings at once in Softinn PMS?
Check out the video & guidelines below to find out on how to perform bulk cancellation from manage group reservation page in Softinn PMS :
Steps to Perform Bulk Cancellation from Manage Group Reservation Page on Softinn PMS :
Follow the guidelines below:
Step 1: Login to Softinn PMS
Step 2: Select the correct property
Step 3: Click on ‘Reservation‘
Step 4: Then, click on ‘Manage Group Reservations‘
Step 5: Click on the ‘Bulk actions for all rooms’ and select ‘Cancel Reservations’
Step 6: On ‘Cancellation Page”, you can select all reservations
- Fill in the reason for the booking cancellation
- You may choose to reverse the room charges, if needed.
Step 7: Once done, click ‘Save‘
The reservations have been cancelled successfully. The status of the reservation will show “Cancelled”.
**Note:
- During the cancellation process, you must not close the tab; otherwise, the process will be aborted
- This action is not reversible.
- You cannot cancel a reservation that had been checked in.
Hope this video helps you on how to perform bulk cancellation from manage group reservation page on Softinn PMS 🙂
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