Hello Softinn PMS user, want to arrange maintenance and housekeeping for your rooms?
Wonder how to close and open the room of your hotel or lodges for a specific date?
To close room for housekeeping or maintenance, check out the video & follow the guidelines below:
Steps to Close & Open A Room for Maintenance and Housekeeping in PMS:
Follow the guidelines below:
Step 1 : Go to https://booking.mysoftinn.com/pms and login to PMS.
Step 2 : Click on the “CALENDAR”.
Step 3 : Then, click “Close Room”.
Step 4 : Choose the duration of the closing for the room. You can set the time for the closing of room that you want. Once done, click “Apply”.
Step 5 : After that, choose the room type, room number and allocation type. There are “Maintenance” and “Cleaning” available for allocation type.
Step 6 : Once done, click “Save changes”, “Yes.Update it!” and “OK”.
Step 7 : The allocation for the room has been added. The specific date of the room will appear a blue colour “CLEANING” at the column. If you allocate the room to maintenance, the column will appear “MAINTENANCE” in grey colour. Once you allocated, for example “Cleaning”, the room status will show cleaning as well.
Step 8 : Click “ROOM” and “Room Status”.
Step 9 : Click on the room that you has closed. At the right side, the room status will show a “Cleaning” icon and state the date of closing.
Step 10 : When the maintenance or cleaning finish, open the room to assign the room to guests. To open a room, you need to click “CALENDAR” again. Double click on the “CLEANING” mark at the room that you want to open. Click “Remove allocation” and click “Yes.Remove it!”. Click “OK”.
Step 11 : The allocation of room has been removed. The blue colour “CLEANING” mark will disappear at the calendar.