Hello Softinn PMS users!
Your upcoming check-in guest informed that she already changed her phone number and you would like to update her new phone number on Softinn PMS.
Check out the video & guidelines below to find out how to edit room guest details in the Reservation page on Softinn PMS:
Steps to Edit Room Guest Details in Softinn PMS:
Follow the guidelines below:
Step 1 : Login to Softinn PMS
Step 2 : Select the correct property.
Step 3 : Click on the “Reservation”
Step 4 : Find the reservation that you want to edit the guest details. Click the “Edit” icon.
Step 5 : To edit the guest details, on the “General Details” tab, proceed to click “Edit Guest Details”
Step 6 : Click “Yes, I want to edit it!” and edit the required details
Step 7 : Click “Save Reservation”
- Editing guest details will be updated when the reservation is saved.
- Once you have updated the guest details, all the previous reservation records will be updated with the new details too.
Hope this video helps you on how to edit room guest details on the Reservation page 🙂