How to Update the Main Contact Details and Room Guests in Softinn PMS

Hello Softinn PMS users!

In Softinn PMS, Main Contact is the one who books a room, while Room Guest is the one who stay in the room. is the one who books a room

Check out the video & guidelines below to find out how to update the main contact details and room guests in the Reservation page in Softinn PMS: 

Steps to Update the Main Contact Details in Softinn PMS:


Follow the guidelines below:

Step 1 : Login to Softinn PMS.

Step 2 : Select the correct property.

Step 3 : Click “Reservation” to go to the reservation main page.

Step 4 : Find the reservation that you want to edit the main contact details.

Step 5 : Click “Option” menu icon. Then, click “Update Main Contact“.

Step 6 : To edit the details, click on the “Edit Maria Details” and update the details accordingly.

Step 7 : Once done, click on the “Assign Main Contact” button.

Steps to Update the Room Guests in Softinn PMS:


Follow the guidelines below:

Step 1 : Click “Option” menu icon. Then, click “Update Room Guest“.

Step 2 : Key in the number of pax staying in the room.

Step 3 : Click on the “Add Guest” button to add the room guest name.

Step 4 : Fill in the guests’ details including the main contact.

Step 5 : Click “Save” to save the changes.

Hope this video helps you on how to update the main contact details and room guests in Softinn PMS 🙂

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