How to Edit Guest Details in PMS

Hello Softinn PMS user! Want to edit guest’s details but don’t know how?
Don’t worry, check out the video & guidelines below to find out more:

Steps to Edit Guest Details in Softinn PMS:


Follow the guidelines below:

Step 1 : Go to https://booking.mysoftinn.com/pms

Step 2 : Click on ‘GUEST’

Step 3 : Choose ‘All Guest’

You will be directed to a guest list page. You can see all the guests’ information from this page.

Step 4 : Choose which guest’s details you want to edit

Step 5 : Click on the respective guest. Guest details of the respective guest will be shown on the right hand side

Step 6 : Click ‘Edit’ button

Step 7 : Edit the guest details as you wish. For example, you can key in or make changes on guest’s contact number, IC, email and etc..

Step 8 : Save changes once done

*NOTE: Information/ details of guest will be shown at the right side
You can also view the last visit & number of visits of the respective guest in this guest list page

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