Hello Softinn PMS user!
You have a group tour reservation that will check-out from your Hotel today for 2 units of Pool Chalet & 1 unit of Villa Room.
Check out the video & guidelines below to find out how to perform group check-out in Softinn PMS :
Steps to Performs Group Check-Out in Softinn PMS:
Follow the guidelines below:
Step 1 : Go to Softinn PMS
Step 2 : Select the correct property
Step 3 : Click ‘Reservation‘
Step 4 : The status will show as ‘Departure‘ for the guest that will check-out today
- All the related sub-reservation created under the Group will be highlighted in Grey, easier for recognition
- You will be able to see the guest check-in and check-out date
Step 5 : To perform Group Check-Out, click the ‘Orange Luggage Cart’ icon
- You will see the notification box requesting you to select the reservation for group check-out
Step 6 : Tick the sub-reservation within the group that you would like to check-out them
Step 7 : Click the ‘Orange Tick‘ icon at the navigation bar on the right of your screen to proceed to Group Check-Out the selected sub-reservations
- ‘Green Tick‘ icon show all the charges for the reservation has been fully paid/reversed
- Yellow ‘Exclamation !’ mark refer the charges/deposit is not fully paid/reversed/refunded
- Ensure all the charges/security deposit has been fully paid/reversed/refunded
Step 8 : Click ‘Yes, Check Out Now‘ button
You’ve successfully check-out the guest! 🙂
Hope this video helps you on how to perform Group Check-Out in Softinn PMS 🙂
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