Hello Softinn PMS user!
You have generated an invoice to your guest (Thomas), but he requested you to send the invoice again to him because he lost the invoice. In Softinn PMS, you will be able to get a list of past invoices & receipts generated easily by using the Guest Reservation No.
Check out the video & guidelines below to find out where to get the past invoices/receipts generated in Softinn PMS :
Steps to Get the Past Invoices / Receipts Generated in Softinn PMS:
Follow the guidelines below:
Step 1 : Login to Softinn PMS.
Step 2 : Select the correct property
Step 3 : Click ‘Reservation‘
Step 4 : Copy the Reservation No. for the selected guest
Step 5 : Click ‘Report‘
Step 6 : Click ‘Invoices & Receipts‘
Step 7 : To email, the Invoice to the Guest, paste the Reservation No. and click ‘Search‘ button
Step 8 : The past invoice generated for selected guest will appear
Step 9 : Click ‘Print‘ button to view the Invoice before you email to the guest
Step 10 : Click ‘Email‘ button to send the Invoice to the guest
Step 11 : To email, the Receipt to the Guest, paste the Reservation No. and click ‘Search‘ button
Step 12: The past receipt generated for selected guest will appear
Step 13 : Click ‘Print‘ button to view the Receipt before you email to the guest
Step 14 : Click ‘Email‘ button to send the Receipt to the guest
Re-send and re-print the past invoices or receipts made easy with Softinn PMS! :