Hello Softinn PMS user!
Check out this video to learn how to perform online payment upon receiving the payment request email sent by the Hotel.
Steps to Performs Online Payment :
Follow the guidelines below:
Step 1 : As a guest, check your email for the online payment request sent by the hotel to you
Step 2 : In the email, there will be your details, guest folio number, check-in date, amount requested by the hotel, and the hotel details that you will be staying at
Step 3 : From the email, click on the “Make Payment” button to proceed with the online payment
Step 4 : To start the payment process, click on the “Start” button
Step 5 : Verify all the details before clicking on the “Make Payment” button
Step 6 : Select the preferred payment method and proceed to make a payment
Step 7 : Insert the credit card or debit card details
- Once the payment is successfully made, you will see “This payment request has been paid successfully.”
Step 8 : Go back to your email and you will receive an email informing you the payment has successfully been made.
Note: If your payment failed, you will see “Payment failed” on the page.
Hope this video helps you in making online payment requests sent by the hotel powered by Softinn 😉