Hello Softinn PMS user!

Check out this video to find out how you could perform verification on pre-arrival check-in documents and proceed to ad guest to the room on Softinn PMS 🙂

Steps to Perform Verification on Pre-Arrival Check-In Documents :

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Follow the guidelines below:

Step 1 : Go to Softinn PMS

Step 2 : Select the correct property

Step 3 : Click “Reservation”

Step 4 : Click “Pre-Arrival Check-Ins“

Step 5 : Click “eye” icon to view the docs submitted

Step 6 : Leave a remark as a reminder to FO, if any

Step 7 : Once you have verified all of the documents, click “Save & Verify” button

Note : 

• “Green Tick” icon shows that you have verified all the documents
• Once you have verified it, guests will not be able to re-submit the guest information
• On the Reservation page, hover your mouse on “Green Message” icon and you could view the remarks that you have inserted earlier

Steps to Grant the Access to Manage Pre-Arrival Check-Ins:

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Follow the guidelines below:

Step 1 : Go to Softinn Extranet

Step 2 : Click “MORE” and click “Manage User”

Step 3 : Click “Manage Role” button

Step 4 : Go to PMS section and go to Reservation > Manage Pre-Arrival Check-Ins and tick to grant the access

Step 5 : Once done, click “Save Changes” button

Hope this video helps on how to perform verification on pre-arrival check-in documents and add a guest to the room on Softinn PMS 🙂