Your guest, Samantha Lee had paid you an Advance Deposit / Prepayment to reserve a room without confirming her check-in date previously.
Today, Samantha called and decided her check-in date to be on 12th Mac for a Villa Room type.
Check out this video to learn how to add payment using Advance Deposit available in Guest Folio 🙂
Steps to Use Advance Deposit Available as Payment in Guest Folio :
Follow the guidelines below:
Step 1 : Login to Softinn PMS
Step 2 : Select the correct property
Step 3 : Click “Create Reservation” and insert the reservation accordingly
Step 4 : Once you’ve successfully added the reservation for Samantha, click “Folio” icon to go to the guest folio
Step 5 : Click “Use Advance Deposit” button to apply the prepayment to this folio
Step 6 : Select the Advance Deposit No. registered under Samantha
Step 7 : Insert amount to transfer to this folio
Step 8 : Insert Remarks, if any
Step 9 : Once done, click “Transfer” button
Hope this video helps you to understand how to use Advance Deposit available in Guest Folio 🙂