Running a Homestay or Vacation Rental business is a full-time job. If you wanted to rent your property on AirBnB but do not have the time to manage the business, consider the list of Homestay Management Service and Solutions Providers we compiled below.
ⓘ Updates (2019.Oct.31): Malaysia government coins the term STRA (Short Term Rental Accommodation) and drafted a regulation. All short-term rental business needs to register with MOTAC (Ministry of Tourism, Arts, and Culture). Expecting this to be passed by parliament after Jan 2020. More detail can be found here.
ⓘ Updates (2021.Feb.23): Updated the list. Added new Airbnb management companies to the list and removed those who no longer operate.
ⓘ Updates (2021.Jun.30): Added Airbnb management software section that talks about PMS, channel manager and profit-sharing calculation.
The rise of sharing economy spurs many business opportunities. Public transport players like taxi operators, in China, Malaysia and Indonesia, are disrupted by independent drivers who use ride-hailing apps like Didi, Grab and Go-jek.
In the context of Hospitality, the lodging services no longer offered solely by hotel operators. Through platforms like Airbnb and HomeAway, independent house owners and property investors have now jumped on the bandwagon of renting their property on a short-term basis to tourists and business travellers.
For property investors, renting their properties on a short-term basis (a.k.a Homestay or Vacation Rental or Short Term Rental Accommodation) might provide better returns compare to long-term rent BUT it often comes with additional works. Additional services like guest concierge, housekeeping, key handling, booking management and property maintenance are expected routines to generated good yields from the rentals.
Given the new regulation, I believe more property investors will seek professional service from a management company to be compliant with the rules and to enjoy the benefit of economies of scale offered the management company. It’s getting tougher to run one AirBnB unit now (without the scale and the hassle to stay compliant).
Table of Content for this article:
- List of BnB Management Companies and Comparison of their Service
- List of BnB Management Companies sorted by States and Locations
- More Details of the BnB companies listed
- Know a company not is listed? Suggest here.
- Airbnb Management Software that syncs Airbnb, Booking.com
List of Homestay or AirBnB Property Management Service providers and Service Comparison Table
| plush.services | LazyHost.co | GuestReady.com | |
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| Fees | – | MYR 400 per month | 25% commission |
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| 12stay.my | lazyhost.co | guestready.com |
| HomestayHero.com | PerfectHost.com.my | Widebed.com | |
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| Fees | 28% commission | 20% of rental income | |
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| homestayhero.com | perfecthost.com.my | hostnup.com |
| rentandreturns.com | JB Minsu | ||
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| Fees | – | 20% of rental income | Subscription + 20% of rental income+ Cleaning fees |
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| plush.services | rentandreturns.com | jbminsu |
List of Airbnb Property Management Company
1. GuestReady
GuestReady is founded in May 2016 by three co-founders Alexander Limpert, Christian Mischler, Patrick Degen. Christian had served as COO & CMO of HotelQuickly prior to joining GuestReady. Out of the list of we compiled above, GuestReady stood out with its presence in multiple countries and the reliance on technology in their business. They are the only property manager that uses AI (Artificial Intelligence) to optimize the pricing of the properties they manage. Refer below for an interview done by TheEdge
Property Management is not a new business model, we have seen it done on Hotel. It will be very interesting to learn how such services pan out on the new property type – BnB and Homestays. We believe the challenges lay on operation efficiency to manage properties that are distributed by locations and convincing property investors that the return on investment is still higher (after taking into the cost of profit sharing) comparing against the favorite long-term rental business. What you think?
2. Widebed
Widebed Sdn Bhd is a Malaysia hassle-free vacation rental / Airbnb / BnB / homestay management service provider. With Widebed, property investors can now venture into BnB business without taking on the extra works like – key handling, cleaning, revenue optimizing etc.
Widebed aims to help property owners in major cities generate short-term rental income with zero stress by taking care of the process from 24/7 hosting to management. Find out more on WideBed, Malaysia Vacation Rental Management Service Provider is using Softinn Cloud Reservation System at here.
3. Sync Management & Education
With its recent establishment in early 2017, Sync Management & Education has been actively offering exclusive workshops in Peninsular Malaysia and has plans to further educate interested investors in Asia, mainly Taiwan and Bangkok. These workshops with a sole objective aimed to inform homeowners on the latest trends of economy, valuable property insights as well as generating income through Airbnb.
Homeowners should definitely grab hold of the chances available and sign up for its workshops depending on availability and location since the management does visit numerous states in Malaysia to conduct workshops and sharing sessions.
Check out Sync Management & Education’s Facebook page and you will be amazed by its prompt updates in regards to its workshops as well as positive reviews from many other users who have been educated by professionals namely Eric and Elvin on the Airbnb business.
4. 12stay
Johorians homeowners who have vacant property can definitely consult 12stay for its available services such as renovation and interior design, Airbnb service management, as well as cleaning, laundry and key management. Additionally, travellers and guests who have trouble determining which home suits them best can resort to 12stay for its valuable services. Situated in Johor, the company is a one-stop provider to a hassle-free business for Airbnb homeowners. For those who are interested in generating at least 30% revenue with properties in Johor, 12stay is here to help you out!
Likewise, homeowners who have properties in Iskandar Malaysia can ultimately opt for this service due to its strategic location in the state and easy access to amenities and facilities. Not forgetting, 12stay is also on Facebook for updates related to the nature of business.
5. Plush Homes
Are you one of the many living in Kuala Lumpur City Centre, Petaling Jaya or Kota Kinabalu who are keen to increase your rental income within 30% to 40% from short term rentals? Get Plush Homes to do the job for you; the management specializes in interior design and professional photography, cleaning and linen services, concierge services, and repairs and maintenance. From its updated and user-friendly website, Plush Homes has very detailed information with regards to the available Airbnb homes managed by them.
What’s more when Plush Homes has been rated 5-star for its services and fantastic experience gained by guests and customers!
Additionally, the management is contactable through both e-mail and phone numbers provided on the website.
6. Lazy Host
Living up to the name for most hosts, Lazy Host covers the jobs of a host in providing a comfortable home for each guest while ensuring revenues are generated to all hosts! Rest assured, like any other property management services, Lazy Host offers 24/7 front desk reception, listing optimisation and promotion and lastly, professional cleaning and guest greeting.
Apart from managing homes in the city of Malaysia, Kuala Lumpur, Lazy Host is also available in Bangkok and recently, has spread its wings to Penang!
Founded in 2015, the management aims to provide top-notch hospitality to their current and future guests as well as partners who have wholeheartedly trusted them by managing their homes. The management is also reachable through their Facebook page where reviews and comments are visible to everyone.
7. Perfect Host
Perfect Host is ready to serve and assists their customers and guests in providing world-class services that never fail to disappoint! Based in Selangor, homeowners can apply through the website for their services to obtain financial benefits. Perfect Host will definitely offer their best to present you with a clear explanation on its coverage of management services before taking full charge of your home.
Besides its updated website, Perfect Host is also on Facebook to provide quick updates to its followers.
The question is, are you ready to have your property converted to accommodate guests? If so, Perfect Host is geared towards a similar objective as they are ready to provide you with a free consultation upon registering as an Airbnb-ready host through their website.
8. CoBnB
Allow the property management, CoBnB guide you through your way to success! Primarily situated in the bustling city of Malaysia, Kuala Lumpur, CoBnB manages a wide array of properties that has been receiving positive testimonials due to their impressive work done. The company comprises of distinguished and expert staff that are able to take care of your property and to get all the work done for you! What’s more, CoBnB prioritises their customers first to ensure satisfaction is achieved in order to meet their mid and long term investment goals.
Alongside with this, the management has been providing solutions to all property owners as part of a comprehensive approach to be on par in generating income through various systems used.
Airbnb Management Software that Sync Calendar (Airbnb, Agoda, etc)
Softinn offers all-in-one solutions for the Airbnb management business. Our solutions sync your calendar and price with more than 60 OTAs (AirBnB, Booking.com, Agoda etc.). Prevent overbooking while increasing visibility.
You can sync and manage bookings in one place. Manage the day-to-day operations and automatically generate reports for the property owners. The PMS comes with a profit-sharing system that calculates and generates the monthly statement automatically for both the property owner and the Airbnb operator.
On top of that, it comes with a built-in web booking engine so you can answer fewer phone inquiries by directing bookings to the booking engine. Pocket more money by increasing your direct bookings with zero added commission. Reply to WhatsApp sales inquiries automatically, while you are asleep, with a link to the booking engine.
Created a forum for this topic – https://blog.mysoftinn.com/forums/topic/airbnb-or-homestay-properties-management-service-providers/
Do also write to us – marketing[at]mysoftinn.com if you found a service providers that I missed out. Thanks!
Great writeup! The table is superb. Really lets me see all the providers side by side, making it super easy to compare!
Thanks Ryan.
How about Widebed: http://widebed.com
, Holi:https://holi.com.my/#our-services
, Jotel:http://jotel.com.my/our-services
, Justays:http://www.justays.com
Here’s the link to provide us the info so we can list your BnB management company business in this article.
Submission link – https://page.mysoftinn.com/bnb-management-company-listing