This is a guide to check the status of Level3 Hotel Door Lock system. It’s applicable to Intego and any other Level3 OEM hotel door lock systems.
| No. | Indicators(Sound & light signals) | Cause | Solution |
|---|---|---|---|
| 1 | Red light flickers | The card doesn’t match this software system or reading card error. | Initialize this card and issue it correctly or read this card to the correct inductive area. |
| 2 | Blue once+ short beep once +Red once | The door is in double locked. | Open the lock with a card that can open double lock. |
| 3 | Blue once+ short beep once +Red twice | The valid time of the card doesn’t match the lock time. | check the time of the card or correct the time of the lock |
| 4 | Blue once+ short beep once +Red 3 times | The room number of the card doesn’t match with the lock. | Re-issue the card or re-program the lock |
| 5 | Blue once+ short beep once +Red 4 times | 1. This card’s card code has not been set to the lock. 2. This card has been replaced | 1. Read the management card of this type card to the lock 2. Re-issue the card |
| 6 | Blue once+ short beep twice +Red 4 times | The card is reported lost | Apply Cancel Report lost Card or issue with anther card. |
| 7 | Blue once+ short beep once +Red 5 times | Parameters error or the system doesn’t use this type of card. | Re-issue the card |
| 8 | Blue once+ short beep once +Red 6 times | The management card such as clock card, meeting card and check out card etc should be read by leading of the authorized card. | Read authorized card to lock first, after hearing a “Bi~Bi~~” one short and one long sound and seeing blue light is on, read the management card to lock. After hearing a “Bi~Bi~~” one long and one short sound and seeing blue light is on, it means the settings is successful. |
| 9 | Blue once+ short beep once +Red 8 times | This lock is in the stop state, and only master card, emergence card and mechanical key can open it. | Read Stop card (lead by the Authorized Card) again to recover the lock to normal state. |
| 10 | Blue once+ short beep once | motor works, and it can open normally | |
| 11 | Blue once+ short beep once +Red once+ short beep 3 times | The voltage of the battery is low, but it still can open the door for about 50 times. After that it can open only by the master card till the batteries used up. | Please change the battery as soon as possible. |
| 12 | Blue once+ short beep twice | This is a temporary guest card, and it can open the door normally | |
| 13 | Blue once+ short beep once + long sound once | The settings are successful. | Such as Authorized Card |
| 14 | Red light flickers every 5 seconds | The door is double locked. | |
| 15 | Red and blue lights flicker alternately with alarm sounds | The lock bolt doesn’t stretch out correctly. | Please close the door completely. |
| 16 | Red light is on | Signal of opening the door with mechanical key. |
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