Nov 2025 Product Updates

November is here — the month of reflection, preparation, and finishing the year strong. As 2025 nears its close, our team has been hard at work polishing features, improving performance, and releasing new updates to help you run your hotel operations even more smoothly. Here’s a quick look at what’s new this month.

📌 Note: This post is updated on a weekly basis throughout the month as we release new features and fixes. Be sure to check back regularly for the latest updates.

PMS

New Features

Improvements

  • Improving the performance of report generation.

Bug Fixes

  • Fix a bug that causes inactive payment methods to show up on reservation creation form.
  • Fix a bug that prevents the correct guest departure time from being displayed on the invoice.

Channel Manager

New Features

Bug Fixes

Booking Engine

This is a big one. We spoke about it. It’s coming this quarter. 💓

FATboy Hotel Kiosk

New Features

  • Automatically apply Tourism Tax (TTX) charge to foreign guests.
  • Post walk-in reservation to Softinn PMS with tax breakdowns (e.g., SST, service charge, heritage fees, and tourism tax). The kiosk will follow the tax settings on Softinn PMS.
  • Support multiple installations on the same PC. This allows hotels to install and run separate instances of FATboy from different folders.
  • Added the integration with Sinosecu models – QR4000 and QR1000.
  • Kiosk function control. The hotel may turn on/off functions like check-in, check-out, and walk-in.

Improvements

  • Improved database backup management. The backup system now creates one backup file per day of the week (e.g., Mon, Tue, Wed, etc.) instead of generating a new file each day. This limits backups to seven rotating copies, helping reduce storage usage on the PC while still maintaining recent backups.

Bug Fixes

CMS (Content Management System)

Bug Fixes

Account Portal

New Features

Improvements

  • Update the booking engine and the PMS whenever a room type change (e.g, room status, built unit, etc.) occurs in the Account Portal. The changes in default allotment will trigger a recalculation of the room inventory.

Bug Fixes

API

New Features

Improvements

Bug Fixes


✅ Wrapping Up

That’s all for November 2025! We hope these updates make your day-to-day operations smoother and help you serve your guests better.

👉 Got feedback? Reply to this post or reach out through our support portal—we’d love to hear from you!


We tried posting for the Halloween theme.

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