Hello hoteliers 👋We’ve been busy improving our products to make your hotel operations smoother and guest experiences better. Here’s what’s new this month. PMS New Features Improvements Bug Fixes Channel Manager No major updates this month. Everything is running smoothly, and we’re focusing on stability and performance. Booking Engine No […]
We’re thrilled to announce the release of the completely revamped Softinn Hotel Content Management System (CMS), rolling out as part of our Version 5 update. Designed with your needs in mind, this new version is more than just a fresh coat of paint — it’s a leap forward in usability, […]
Hi there, I’m excited to share something we’ve been working on behind the scenes for a while — and it’s all for you, our valued customers. For over six years, you’ve been using Softinn Version 4 to manage your hotel. Whether it’s updating room types, checking bookings, or managing daily […]
Is there an API to cancel a reservation? No All reservations created on PMS will automatically be cancelled by the system (upon night audit) if the guest didn’t check in. The hotel may also cancel the reservation manually using the PMS Is it possible to get the reservation using the […]
This is a guide to check the status of Level3 Hotel Door Lock system. It’s applicable to Intego and any other Level3 OEM hotel door lock systems. No. Indicators(Sound & light signals) Cause Solution 1 Red light flickers The card doesn’t match this software system or reading card error. Initialize […]
A good vendor relationship builds a better business. This article talks about two topics in maintaining a good relationship between hotel and software vendor: How to Maintain Good Vendor Relationship The Role of Internal Product Champion How to Maintain Good Vendor Relationship A good relationship with your vendor helps to […]
LetsGoHoliday.my Hosts Workshop targets small hotels and homestay owners to learn and understand how to convert “lookers” into “bookers” through digital marketing. Participants can choose to attend either Day 1 or Day 2 or both. In this workshop, you will learn: Day 1 Program (2 Oct 2018) Good Copywriting for […]
Running a Homestay or Vacation Rental business is a full-time job. If you wanted to rent your property on AirBnB but do not have the time to manage the business, consider the list of Homestay Management Service and Solutions Providers we compiled below. ⓘ Updates (2019.Oct.31): Malaysia government coins the […]
Malaysia Tourism Tax started since 1st.Sept.2017. A flat rate of RM 10 per night will be collected from foreign tourists by the homestay operators. This apply to homestay operators who manage accommodation premises with equal or more than 5 rooms. The enforcing government department – Royal Malaysian Customs Department recently […]
Focus Malaysia recently published an article about the Technology Adoption of SMEs in Tourism, Softinn were mentioned and covered. How to Start Getting Direct Booking? Get a Direct Booking Engine Learn How Other Hotel Does it
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