January marks a fresh start — a new year filled with new goals, renewed momentum, and opportunities to grow. As we kick off 2026, our team is starting the year strong with a series of improvements designed to help your hotel operate more efficiently and convert more bookings with confidence. […]
December is here — a season of celebration, gratitude, and giving. As we wrap up 2025, our team has been busy preparing something special just in time for Christmas. Alongside our usual performance improvements and feature enhancements, we’re thrilled to announce the official launch of Booking Engine Version 5 — […]
November is here — the month of reflection, preparation, and finishing the year strong. As 2025 nears its close, our team has been hard at work polishing features, improving performance, and releasing new updates to help you run your hotel operations even more smoothly. Here’s a quick look at what’s […]
Time flies — it’s already the last quarter of the year, the favourite one for most of you. This quarter usually brings more sales thanks to the school holidays. At Softinn, we’ve made some investments to scale our servers. As your business grows, your data and usage grow along with […]
With so many holidays in September, we almost forgot to share the changes made to our products. PMS New Features Improvements Bug Fixes Channel Manager New Features Bug Fixes Booking Engine As per what we announced last month, we’re revamping the booking engine. The new version will be labelled as […]
Hello hoteliers 👋We’ve been busy improving our products to make your hotel operations smoother and guest experiences better. Here’s what’s new this month. PMS New Features Improvements Bug Fixes Channel Manager New Features Bug Fixes Booking Engine No major updates this month. Everything is running smoothly, and we’re focusing on […]
We’re thrilled to announce the release of the completely revamped Softinn Hotel Content Management System (CMS), rolling out as part of our Version 5 update. Designed with your needs in mind, this new version is more than just a fresh coat of paint — it’s a leap forward in usability, […]
Hi there, I’m excited to share something we’ve been working on behind the scenes for a while — and it’s all for you, our valued customers. For over six years, you’ve been using Softinn Version 4 to manage your hotel. Whether it’s updating room types, checking bookings, or managing daily […]
Is there an API to cancel a reservation? No All reservations created on PMS will automatically be cancelled by the system (upon night audit) if the guest didn’t check in. The hotel may also cancel the reservation manually using the PMS Is it possible to get the reservation using the […]
This is a guide to check the status of Level3 Hotel Door Lock system. It’s applicable to Intego and any other Level3 OEM hotel door lock systems. No. Indicators(Sound & light signals) Cause Solution 1 Red light flickers The card doesn’t match this software system or reading card error. Initialize […]
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