We’re always listening to our merchants. Every update is shaped by your feedback, the day-to-day operational challenges you encounter, and our commitment to a smoother, more intuitive user interface. Introducing Booking Engine V5 — designed to make managing bookings faster, easier, and more efficient than ever. Here’s a closer look […]
Getting Started Guide: Softinn Extranet V5
Hello Softinn Extranet users. Thank you for subscribing to Softinn Smart Booking Engine! 🙂 In Softinn Extranet V5, you are able to add, update, and manage your property’s details as such; Property Overview, Photos & Policy, Room type, Allotments, and Room Rates, Calendar & Availability, Payment Collection settings, Promotion settings, Up-sell widgets and many more. We have […]
Where to View Activity Log Reports on Softinn Extranet?
Hello Softinn Extranet user! As a Hotel Manager / Supervisor, you might want to monitor your staff activities on Softinn Extranet . In Softinn Extranet , you could generate Activity Log Report and view “Who-Did-What-at-When” for the changes of Booking Payment Collection Mode and Booking Activity Log. Check out the video & […]
How to Cross-check Your Bank Account Details from Email
Hi fellow hoteliers, hotel and homestay owner! If you are newly signed-up to Softinn Extranet, you must have already set up your bank account details to Extranet. But how can you double-check if the bank account details inserted is correct, especially when the setup was not done by you? You […]
How to Setup Rate Plan & Room Mapping for Direct Booking Engine
Hello Softinn Booking Engine users. This video is applicable to our BE user who subscribed to Rate Plans feature as an Add-On. Now, you can set up different rate plans for your hotel direct Booking Engine. With this, it allows you : Let’s check out this video to find out […]
How to Remove Stop Sell for Hotel to Receive Bookings
Hello Softinn Booking Engine Users! Let’s check out this video to find out on how to remove stop sell for hotel to receive the booking on your Booking Engine : Remove Stop Sell for Hotel to Receive Bookings Follow the guidelines below: Step 1 : Log in to Softinn Extranet […]
Where to Review & Edit Cancellation Policy on Softinn Extranet
Hi Softinn Booking Engine users! Let’s check out this video to find out Where to Review & Edit Cancellation Policy on Softinn Extranet Where to Review & Edit Cancellation Policy on Softinn Extranet Follow the guidelines below: Step 1 : Log in to Softinn Extranet. Step 2 : Go to […]
How to Set Minimum Night on Softinn Extranet
Hello Softinn Extranet user. Arranging for housekeeping after your guest has checked out could be trouble especially for homestay owners, not forgetting the cost needed to be paid to the housekeeping service provider. It will worsen when you have back-to-back check-in guests to handle. Setting up a required minimum night […]
Where to View List of e-Invoice Requested and the Status on Softinn Extranet?
Hello Softinn Booking Engine user. Softinn Booking Engine is now integrated with LHDN to help streamline hotel e-invoicing processes. If you are also using Softinn PMS, your guest can only request for e-Invoice from the Tax Invoice you send them from Softinn PMS. Check out this video on where you […]
How to Issue Consolidated e-Invoice on Softinn Extranet?
Softinn Booking Engine is now integrated with LHDN to help streamline hotel e-invoicing processes. You are able to issue consolidated e-Invoice through Softinn Extranet now! **NOTE: If you are also using Softinn PMS, you can only issue consolidated e-Invoice from Softinn PMS. Check out this video on how you can […]
