Hello Softinn Extranet user! For merchants who choose to be an Approve-Based Booking merchant (ABB), this video is useful on how to REJECT a Booking Request which the requested check-in date of your property has been fully booked OR your property cannot accommodate the number of guests. Check out the […]
How to Accept a Booking Request (BR)
Hello Softinn Extranet user! Our merchants are given 2 options for their property, either selling as:-(1) an instant booker property or(2) an Approve-based booking property (ABB). For instant booker merchants, your guest will only need to check availability, book right away online and then confirm by payment straightaway. Whereas, if […]
How to Request Receipt / Invoice Upon Check-out
Hello Softinn BE Guest, need a receipt / invoice of your hotel booking for your own record or for the purpose of company claim? Upon check-out, you can obtain receipt/invoice through self service. Check out the video & guidelines below to find out how to get the receipt/invoice for your […]
