When you forgot your password, Softin Extranet allow you to reset your password by few easy steps.
Click “Forgot Password“ button on Sign In Page.
Fill in your email address.
You will see the successful message saying that email has been sent to the address you key in.
Go your email inbox, reset password email will look like this, click the “here“ character.
You shall see following screen for reset password, key in your password which including at least one upper case letter, one lower case letter, one number and also minimum 8 character length.
You will see the successful message appear on login screen and try to login with your new password.
Still facing trouble regarding, please contact firstname.lastname@example.org for more help.