Where to Check Your Direct Booking Contact Analytics

Hello Softinn Extranet users! Would you like to know the Direct Booking Contact Analytics for your property? By tracking your property’s direct booking contact analytics, you will know how many clicks you received for each contact method from guests. We have made this information available for you on the Softinn […]

Overview of Booking Engine Rate & Availability page

Hello Softinn Booking Engine users.  You can now easily manage your room rates, room availability, and many more settings all in one place with our BE Rate & Availability page. Let’s check out this video to find out what you could do on the BE Rate & Availability page. Overview of the […]

Manage Softinn Extranet Inventory and Softinn PMS Calendar

Hello Softinn subscribers! If you are using both our Booking Engine Extranet & PMS, this video is for you. If you turn on the auto-sync between the PMS and Extranet, when a reservation is received either in the Booking Engine or PMS, the room inventory will be auto-synced and updated between […]

How to Setup Smart Review System on Extranet?

Hello Softinn Extranet user, Google is getting more involved in the travel industry. Sometimes, guests would check out guest reviews about your property on Google first before they decide to book to stay at your hotel or homestay.  We have made a smart review system so that your guest reviews […]

Setup Direct Booking Contact on Softinn Extranet

Want to find out how to set up a Direct Booking Contact on the Softinn Extranet? Check out this video on how to set up a direct booking contact now! Steps to Setup Direct Booking Contact On Extranet: Follow the guidelines below: Step 1: Login to your Extranet. Step 2: […]

How to Setup Up-sell with Add-on Feature for your Hotel / Homestay

Hello Softinn Extranet user!  Do your guests often ask if you offer complimentary or additional services to their room bookings? For example, car rentals, extra mattresses or even breakfast? In Softinn Extranet, you could add additional services through our upsell feature. Check out the video & guidelines below to find […]

Maximum Selling Unit on Softinn Extranet

Hi Softinn Extranet & Softinn PMS user. We have made available a new feature which is the maximum selling unit for Softinn Booking Engine. The purpose of this feature is to avoid, if not to minimize the overbooking cases happening on your Hotel’s direct Booking Engine. Check out this video to find out […]

How Guests Can Use The Booking Cash Voucher Given By Hotel

Hello Softinn Booking Engine guest! There might have been an unavoidable situation where you had to postpone your vacation, so the Hotel might offer you a cash voucher whereby the value is equivalent to your booking sum. With the cash voucher, you could make a new booking on your preferred […]