Upselling is a common term in the hotel industry. Many hotels provide add-on services that not just elevate their guests’ experience, but also bring additional revenue to their business. However, other than hotels, upselling techniques can also be implemented by homestay owners. Just like hotel, homestay owners can utilize add-on […]
More and more hotels are now considering to have a Property Management System (PMS) integrated to consolidate their daily operations and improve efficiency. Common key values that PMS providers offer to hoteliers are by: automating hotel daily operations and processes increasing staffs’ productivity via streamlined check in & check out […]
Another milestone achieved! Softinn Solutions has launched a new feature, called the Smart Review System in the aim to help merchants to understand the key areas to improve for their homestay or hotel businesses thus provide a better experience for their guests. Check out the video guide on how to […]
Embracing the e-Wallet trend, Softinn Solutions is proud to announce that we now accept e-Wallet as one of our payment options. Through our partnership with e-GHL, guests can now make payment when they book accommodation through our platform, Let’s Go Holiday or via our merchants’ official websites using any of […]
Listing your property on online platforms like Let’s Go Holiday is a good step in getting your homestay discovered by guests. One of the benefits of having your property advertised on these platforms is that you get to leverage on their traffic. However, since there are also many other homestays listed on […]
A good vendor relationship builds a better business. This article talks about two topics in maintaining a good relationship between hotel and software vendor: How to Maintain Good Vendor Relationship The Role of Internal Product Champion How to Maintain Good Vendor Relationship A good relationship with your vendor helps to […]
In the hotel industry, front office refers to the front desk or the reception area, the first place where the guests will head to as soon as they arrive to the hotel. We know first impressions are the most important thing in any hospitality industry. Hence, this is where the […]
RevPAR which stands for Revenue Per Available Room is one of the highly used key metrics among hoteliers to have a quick glance of how they are performing. By using RevPAR, hoteliers can have a better insight in measuring the hotel’s ability to generate greater revenue from each room. For […]
Take a close look at how the hospitality industry is evolving and we will notice that more and more imaginative hotels and vacation rentals emerged across the world.Providing uniqueness, especially in terms of design and amenities, these newly developed properties are changing people’s view on a typical hotel experience. If […]
It is a well known fact that mobile is becoming more important and people do rely heavily on their mobile when making decisions especially during travelling. For hoteliers, the need to have a mobile friendly website has become more crucial than ever. Safe to say that if your website is […]
