Hi fellow Indonesian subscribers! To collect booking payment from your guests, Softinn offers 3 options to our subscribers in booking payment setting, which are as below:

(1) Collected by Softinn;  (2) Collected by You (Host);  (3) Collected by You using Payment Gateway.

With the 3rd option: Collected by You using Payment Gateway, it means the booking payment from guests will be made directly to your payment gateway account without delay.

However, to collect payment using a payment gateway account, you would first need to apply from one of the payment gateway service providers.

Let’s check out this video to find out!

How to Apply for Payment Gateway Account with DOKU in Softinn Account Portal?

Follow the guidelines below:

Step 1 : Login to Softinn Account Portal.

Step 2 : Select the right property.

Step 3 : Go to ‘Other Setup’.

Step 4 : Search for ‘Payment Gateway’.

Step 5 : Click ‘DOKU’ to setup the payment gateway.

Step 6 : Click ‘Learn Now’ to view the guide on how to apply for a DOKU account, if you do not have an account yet.

Step 7: Click here to apply : https://page.mysoftinn.com/register-doku

Step 8: Fill in & Submit the form online

Step 9: Receive email and/or call from DOKU to guide you on the application

Step 10: Submit application form and required documents to DOKU

Step 11: Wait for DOKU’s & its bank’s approval.

Step 12: Once you get the Mall ID  & Share Key from DOKU, on the Live section, click Edit.

Step 13: Then, fill in the information accordingly.

Step 14 : Once done, click ‘Save’.

Step 15 : After you have setup your payment gateway account, remember to turn on the payment gateway on :

1. Softinn Extranet to use the payment gateway for booking collections
2. Softinn PMS to use online payment gateway to collect payments

Notes : You may click ‘Test Live’ to test the payment page with DOKU.

Let’s setup Payment Gateway Account with DOKU on Softinn Account Portal today! 🙂